Overview
A new exciting Permanent Debt Customer Service Advisor position to work for a reputable organisation within the Energy Sector. This would be an exceptional opportunity for someone with customer services experience looking for the next step in their career, with a vibrant team offering progression and development routes. If you are driven and passionate about customer services please apply now!
- Permanent Debt Customer Service Advisor
- Energy sector opportunity with a reputable business
About Our Client
Michael Page have registered a new exciting Permanent Debt Customer Service Advisor Position to work for a reputable organisation within the Energy Sector. This is an exceptional opportunity for someone with customer services experience seeking progression and development routes. If you are driven and passionate about customer services please apply now!
Job Description
As a Debt Customer Service Advisor you will have consultative conversations with businesses to help and support with any arrears they have in place. You will take payments and set up suitable payment plans, provide excellent support and guidance, and ensure recovery targets and service level agreements are met. The role will mainly involve telephone contact with customers, with emails and administrative duties; as the role progresses you will take on additional responsibilities within the team. The position will also support the offshore team with any customer service queries, ensuring they are resolved promptly for the client.
The Successful Applicant
- Previous customer service/contact centre experience
- Excellent communication skills and a confident telephone manner
- Ability to work in a busy, high-volume environment
- Ability to prioritise workload and strong organisation
- Thrives in team and independent work settings
- Resilience and problem-solving skills
- Driven and passionate about customer experience and delivering the best service
What’s on Offer
Salary of £27,000 rising to £29,000 after three months, plus annual bonus, growing team, full training provided, excellent progression and development, central location in Leeds, free parking, excellent benefits, 9am-5pm Monday to Friday, superb offices, great team and culture, and immediate interview.
#J-18808-LjbffrDebt Customer Service Advisor in Ledston employer: Page Personnel
Our client is an excellent employer, offering a supportive and collaborative culture that fosters employee growth and innovation within the Technology & Telecoms sector. With a hybrid working model and flexible hours, employees enjoy a healthy work-life balance while engaging with senior stakeholders and contributing to strategic initiatives. The company prioritises career development, providing opportunities for mentorship and progression, making it an ideal place for those seeking meaningful and rewarding employment.
