- A new CRM Manager role in an established Marketing team
- Hybrid Working options
About Our Client
A D2C brand with a marketing & digital team of 7+ marketers, currently investing heavily in their CRM function.
Job Description
The key responsibilities for the CRM Manager role will include:
- Manage and maintain the company's CRM systems to ensure effective functionality. The CRM is built from Microsoft Dynamics 365.
- Analyse customer data to identify trends and opportunities for business improvement.
- Collaborate with cross-functional teams to align CRM strategies with broader business goals.
- Develop and implement campaigns to improve customer engagement and retention.
- Provide training and support to staff on CRM tools and best practices.
- Monitor CRM performance metrics and prepare regular reports for key stakeholders.
- Ensure compliance with data protection and privacy regulations.
- Identify and recommend system upgrades or changes to enhance efficiency.
The Successful Applicant
For the CRM Manager role, a successful candidate should have the below experience:* 3-4+ years experience in a CRM and/or marketing automation focused role.* Experience with common CRM platforms will be considered, including Hubspot, and MS Dynamics.* Experience working in a B2C or D2C industry is highly desirable.* Strong analytical skills to interpret customer data effectively.* Ability to collaborate with various teams to drive CRM initiatives.* Knowledge of data protection and privacy regulations.* Ability to work autonomously.* Excellent organisational and communication skills.
What's on Offer
On offer for the CRM Manager role:
- Salary range: Up to Β£50K - experience dependent.
- Hybrid working arrangement with 4 days on-site in Leeds.
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Crm Manager in Ledston employer: Page Personnel
As a Tax Manager at our retail organisation, you will thrive in a dynamic work culture that values collaboration and innovation. We offer competitive daily rates, comprehensive benefits, and ample opportunities for professional growth, all within a vibrant location that fosters both personal and career development. Join us to make a meaningful impact while enjoying a supportive environment that prioritises your success.