Page Personnel in London is seeking a Head of Complaints to lead the complaints team, design and implement improvements, and provide data-driven insights to senior leadership. The role combines line management with strategic oversight in a housing organisation based in central London.
The successful candidate will oversee regulatory compliance, report on complaint trends, and collaborate with other departments to address root causes while guiding staff to higher performance.
#J-18808-Ljbffr
Head of Complaints & Customer Experience - Hybrid employer: Page Personnel
As a Tax Manager at our retail organisation, you will thrive in a dynamic work culture that values collaboration and innovation. We offer competitive daily rates, comprehensive benefits, and ample opportunities for professional growth, all within a vibrant location that fosters both personal and career development. Join us to make a meaningful impact while enjoying a supportive environment that prioritises your success.
