At a Glance
- Tasks: Support financial operations and manage customer accounts in a dynamic retail environment.
- Company: Join a growing medium-sized retail organisation with a supportive culture.
- Benefits: Competitive salary up to £33,000 and hybrid working options.
- Why this job: Make a real impact by ensuring timely payments and maintaining strong customer relationships.
- Qualifications: Experience in credit control and excellent communication skills required.
- Other info: Thriving team atmosphere with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
An opportunity to join a growing business! A great role within the credit control team.
About Our Client
Our client is a medium-sized organisation within the retail industry. They are committed to maintaining high standards in financial operations and providing a supportive workplace environment.
Job Description
- Provide financial and administrative support to colleagues, clients, and stakeholders by ensuring timely and accurate processing of financial data in line with company policies and statutory reporting requirements.
- Prepare weekly bank reconciliations for both receipts and payments accounts, allocate daily bank receipts to customer accounts, and update the cashflow spreadsheet with daily transactions.
- Maintain debtor days below 50 by creating aged debt reports, chasing outstanding balances, handling customer queries promptly, and escalating overdue debts when necessary.
- Continuously manage debtor balances and upload invoices to customer finance portals where no direct contact is available.
- Assist with financial duties across several entities.
- Represent the company professionally both internally and externally.
- Ensure compliance with the Health & Safety Policy, maintain safe working practices, and report accidents or near misses in accordance with safety procedures.
The Successful Applicant
A successful Credit Controller should have:
- Some experience in credit control who is confident managing customer accounts and chasing payments.
- Confidence on the phone and enjoys communicating with people.
- Reliability, approachability, and ability to work well with others.
- A positive attitude, ability to learn new processes quickly, and thrive in a fast-paced, ever-changing environment.
- Ability to stay calm under pressure and take pride in consistently delivering high-quality work.
What’s on Offer
A salary of up to £33,000 & hybrid working.
Credit Controller in Farnborough employer: Page Personnel
Contact Detail:
Page Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Farnborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the lookout for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for credit control roles and practice your answers. We want you to feel confident when discussing your experience and how you handle customer accounts and payments.
✨Tip Number 3
Show off your skills! If you have any relevant certifications or training, make sure to mention them during interviews. Highlighting your knowledge of financial processes and compliance can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We’ve got a range of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Credit Controller in Farnborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your credit control experience and any relevant achievements to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re excited about this opportunity. Share specific examples of how you've managed customer accounts or resolved payment issues in the past, so we can see your problem-solving skills in action.
Showcase Your Communication Skills: Since the role involves a lot of interaction with clients and colleagues, make sure to demonstrate your communication skills in your application. Use clear and concise language, and don’t hesitate to mention any experience you have in handling customer queries.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Page Personnel
✨Know Your Numbers
Brush up on your financial knowledge, especially around credit control metrics like debtor days and cash flow management. Being able to discuss these confidently will show that you understand the role and can contribute from day one.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with clients and colleagues, prepare examples of how you've effectively communicated in past roles. Think about times when you’ve resolved customer queries or chased payments successfully.
✨Demonstrate Your Problem-Solving Ability
Be ready to discuss specific challenges you've faced in credit control and how you overcame them. This could include managing overdue debts or handling difficult conversations with clients. Highlighting your calmness under pressure will impress interviewers.
✨Research the Company Culture
Understand the values and work environment of the organisation you're applying to. Since they pride themselves on a supportive workplace, think about how you can fit into that culture and contribute positively to the team.