At a Glance
- Tasks: Provide 1st and 2nd line IT support for users on-site and remotely.
- Company: Join a global manufacturing leader focused on innovation and sustainability.
- Benefits: Competitive daily rate, hybrid work model, and potential for contract extension.
- Why this job: Be part of a growing team making a positive impact with green solutions.
- Qualifications: Experience with Windows, Office365, Active Directory, and mobile support required.
- Other info: Exciting opportunity for career growth in a dynamic IT environment.
6 month day rate contract operating at a 2nd/3rd Line level on an on-site basis.
About Our Client
We are representing a global manufacturing business, that are continuing to enjoy significant growth, with further exciting expansion plans over 2026. The business is a market leader, who have completed a number of successful acquisitions and have invested heavily into the UK business. With an innovative product range, the business has become renowned for their ongoing focus on green solutions and having a positive impact on the environment.
Job Description
As the 2nd Line IT Support Engineer, you will be responsible for 1st and 2nd line support of end users on both a remote and on-site basis. The role will predominantly cover EUC across both Microsoft and Mac technologies. This will include Office365, Active Directory, Windows 10 and 11, as well as iOS devices. In addition to the core elements of EUC, you will also support networking infrastructure, covering LAN/WAN and Wi-Fi. The role will operate on a hybrid basis, and whilst there will be elements of remote support, you will also travel on a regular basis to sites across the north of England, including Leeds, Doncaster and Hull.
The Successful Applicant
As the successful candidate for the 2nd Line IT Support Engineer position, you will have hands-on commercial experience in the following technologies:
- Windows 10 and 11
- Office365
- Active Directory
- LAN/WAN and Wi-Fi
- Mobile support of iOS and Android devices
In addition, you will have:
- A full UK driving license
- Excellent communication skills
- Proven track record working in a global IT Team
What's on Offer
Hybrid role with remote responsibilities and occasional travel between sites across Leeds, Doncaster and Hull regions. (Full Driving License is required). Duration of 3-6 months (Likely extensions). £180-£200 per day (Inside IR35).
2nd Line IT Support Engineer | Global Manufacturing Business | Doncaster employer: Page Personnel
Contact Detail:
Page Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line IT Support Engineer | Global Manufacturing Business | Doncaster
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in similar roles or companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Windows 10/11, Office365, and networking. We want you to shine when they ask about your hands-on experience!
✨Tip Number 3
Show off your problem-solving skills during interviews. Be ready to share examples of how you've tackled tricky IT issues in the past. This will demonstrate your ability to handle the 2nd line support challenges they'll throw at you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our growing team.
We think you need these skills to ace 2nd Line IT Support Engineer | Global Manufacturing Business | Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with the specific technologies mentioned in the job description, like Windows 10/11 and Office365. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the 2nd Line IT Support Engineer role. Share your passion for tech and how you can contribute to our innovative team.
Show Off Your Communication Skills: Since you'll be working with end users, it's crucial to demonstrate your excellent communication skills in your application. We love candidates who can explain complex tech stuff in simple terms!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can't wait to hear from you!
How to prepare for a job interview at Page Personnel
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11, Office365, and Active Directory. Be ready to discuss how you've used these technologies in past roles, as well as any troubleshooting experiences you've had with LAN/WAN and Wi-Fi.
✨Show Off Your Communication Skills
As a 2nd Line IT Support Engineer, you'll need to communicate effectively with end users. Practice explaining technical concepts in simple terms, and be prepared to give examples of how you've successfully resolved user issues in the past.
✨Demonstrate Your Problem-Solving Skills
Think of specific scenarios where you've tackled complex IT problems. Be ready to walk through your thought process during the interview, showcasing your analytical skills and how you approach troubleshooting.
✨Prepare for Hybrid Work Questions
Since this role involves both remote and on-site support, be prepared to discuss your experience with hybrid working environments. Highlight your adaptability and any strategies you use to stay organised while managing tasks across different locations.