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- Tasks: Support clients and financial organizations via phone, ensuring excellent service.
- Company: Join a reputable legal business known for its progressive culture and growth.
- Benefits: Enjoy a competitive salary, full training, and great office facilities in central Leeds.
- Why this job: Perfect for those seeking career growth in a supportive team environment.
- Qualifications: Previous customer service experience and strong communication skills are essential.
- Other info: Immediate interviews available—apply now to secure your spot!
The predicted salary is between 15600 - 36400 £ per year.
Page Personnel have just registered a new exciting Permanent Customer Service Assistant Position in Leeds to work for a reputable Legal Business. This would be an excellent opportunity for someone experienced in customer services looking for that next step in their career and to join a progressive business with offer excellent training and development! Client Details Page Personnel have just registered a new exciting Permanent Customer Service Assistant Position in Leeds to work for a reputable Legal Business. This would be an excellent opportunity for someone experienced in customer services looking for that next step in their career and to join a progressive business with offer excellent training and development! Description As a Customer Services Assistant you will be working alongside a team of case workers providing support on the telephone handling a variety of enquiries from clients alongside financial organisations and other third parties. You will be chasing up documentation required for the clients file confirming details and information to progress the file to the next stage and ensure excellent service at all times. Profile Previous customer service/contact centre experience Excellent communication skills and a confident telephone manner Able to work in a fast paced customer focused environment Customer centric and passionate about delivering the best service An excellent team player Job Offer Salary of up to £26000 dependent on experience+ reputable business within the Legal Field+ no sector experience required and full training provided+ excellent progression and development plan+ significantly growing business+ central Leeds+ superb prestigious offices+ brilliant on site facilities+ good benefits package+ lovely team and environment+ immediate interview apply now to avoid disappointment
Customer Service Assistants employer: Page Personnel
Contact Detail:
Page Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistants
✨Tip Number 1
Familiarize yourself with the legal industry and the specific services offered by the company. This knowledge will help you engage in meaningful conversations during the interview and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your telephone communication skills. Since the role involves handling enquiries over the phone, being able to convey information clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Showcase your customer service experience by preparing examples of how you've successfully handled challenging situations in the past. This will highlight your problem-solving abilities and customer-centric approach.
✨Tip Number 4
Emphasize your teamwork skills during the interview. As a Customer Service Assistant, you'll be working closely with case workers, so demonstrating that you're a great team player will be crucial.
We think you need these skills to ace Customer Service Assistants
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your previous customer service experience. Emphasize your communication skills and any relevant achievements that demonstrate your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your desire to join a reputable legal business. Mention specific examples of how you've delivered excellent service in the past.
Highlight Teamwork Skills: Since the role requires working alongside a team, be sure to mention your ability to collaborate effectively with others. Provide examples of successful teamwork experiences in your application.
Prepare for the Interview: If you get invited for an interview, prepare by researching common customer service scenarios and how you would handle them. Be ready to discuss your approach to ensuring excellent service and managing client inquiries.
How to prepare for a job interview at Page Personnel
✨Showcase Your Customer Service Experience
Be prepared to discuss your previous customer service roles in detail. Highlight specific situations where you successfully handled inquiries or resolved issues, as this will demonstrate your capability to excel in a fast-paced environment.
✨Demonstrate Excellent Communication Skills
Since the role requires a confident telephone manner, practice articulating your thoughts clearly and concisely. Consider doing mock interviews to refine your communication style and ensure you come across as approachable and professional.
✨Emphasize Teamwork and Collaboration
As a Customer Service Assistant, you'll be part of a team. Share examples of how you've worked effectively with others in past roles, showcasing your ability to contribute positively to a team dynamic.
✨Express Your Passion for Customer Service
Convey your enthusiasm for delivering exceptional service. Discuss what motivates you to help customers and how you strive to exceed their expectations, aligning with the company's customer-centric values.
