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For Companies At a Glance
- Tasks: Support clients with queries and provide exceptional customer service.
- Company: Reputable financial services business in Hull with a great team culture.
- Benefits: £24,000 salary, monthly bonuses, hybrid working, and excellent progression opportunities.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Previous customer service experience preferred but not required; full training provided.
- Other info: Immediate interviews available; no weekend shifts and superb office facilities.
The predicted salary is between 24000 - 33600 £ per year.
A new exciting Permanent Customer Service Assistant Position in Hull! To work for a reputable business within the Financial Services Sector!
About Our Client
Michael Page have partnered with a reputable Financial Services Business in Hull. The organisation is looking for a Customer Service Advisor to join their team on a permanent basis. This would be an exceptional opportunity for someone experienced within a customer services environment, which could be from a variety of backgrounds such as retail and hospitality. Immediate interviews are being held!
Job Description
As a Customer Service Assistant, you will be at the forefront of the business supporting clients with a range of queries regarding their existing products and services. The role will be mainly telephone based and will be the point of contact for third parties and suppliers. You will also support with any administrative tasks and follow up with any emails coming into the business. If you are passionate about helping and supporting customers and providing the best client experience, please apply now!
The Successful Applicant
- Previous customer service experience from a range of backgrounds such as retail and hospitality
- Excellent communication skills and a confident telephone manner
- Able to work in a fast-paced environment and towards targets set by the business
- A keen eye for detail and good organisation skills
- An excellent team player
What’s on Offer
- Salary of £24000+
- Monthly bonuses
- Reputable business within the financial services sector
- No experience required
- Full training provided
- Excellent progression and development
- No shift patterns or weekends
- Excellent benefits
- Hybrid working
- Superb offices and facilities
- Great team and culture
- Immediate interviews being held - apply now to avoid disappointment
Customer Service Assistant employer: Page Personnel
Contact Detail:
Page Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you walk into that interview, you want to impress them with your knowledge and enthusiasm.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress to impress! Even if the company has a casual vibe, looking smart shows you care about the opportunity. A polished appearance can make a great first impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your appreciation and keeps you fresh in their minds.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially if it’s from retail or hospitality. We want to see how your skills match what we’re looking for in a Customer Service Assistant!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about helping customers and how you can contribute to our team. Keep it friendly and engaging – we love personality!
Show Off Your Communication Skills: Since the role is mainly telephone-based, it’s important to demonstrate your excellent communication skills. Use clear and concise language in your application to show us you’ve got what it takes!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and get you in for an interview. We can’t wait to hear from you!
How to prepare for a job interview at Page Personnel
✨Know Your Customer Service Basics
Brush up on your customer service principles. Understand the importance of empathy, active listening, and problem-solving. Be ready to share examples from your past experiences in retail or hospitality that showcase these skills.
✨Practice Your Telephone Etiquette
Since the role is mainly telephone-based, practice speaking clearly and confidently. You might want to rehearse common customer queries and how you would respond. This will help you feel more at ease during the interview.
✨Showcase Your Team Spirit
As a Customer Service Assistant, being a team player is crucial. Prepare to discuss how you've collaborated with others in previous roles. Highlight any specific instances where teamwork led to improved customer satisfaction.
✨Demonstrate Your Organisational Skills
The job requires good organisation and attention to detail. Think of examples where you've successfully managed multiple tasks or projects. Be ready to explain how you prioritise your workload, especially in a fast-paced environment.
