At a Glance
- Tasks: Assist customers with queries and ensure high service standards in a busy environment.
- Company: Join a reputable financial services business experiencing significant growth.
- Benefits: Enjoy a salary of £24,000, monthly bonuses, hybrid working, and excellent perks.
- Other info: No shift patterns or weekends; full training provided for newcomers.
- Why this job: Perfect for those passionate about customer experience and seeking career progression in a supportive team.
- Qualifications: Previous customer service experience preferred; confident communication and teamwork skills required.
The predicted salary is between 24000 - 33600 £ per year.
A new exciting Permanent Customer Service Assistant Position in Hull
To work for a reputable business within the Financial Services Sector
About Our Client Michael Page have partnered with a reputable Financial Services Business in Hull the organisation are looking for a Customer Service Advisor to join their team on a permanent basis.
This would be an exceptional opportunity for someone experienced within a customer services environment and this could be from a variety of backgrounds such as retail and hospitality.Immediate interviews being held
Job Description As a Customer Service Assistant you will be at the forefront of the business supporting clients with a range of queries regarding their existing products and services.The role will be mainly telephone based and will be the point of contact too for third parties and suppliers.You will be also supporting with any administrative tasks and follow up with any emails coming into the business.If you are passionate about helping and supporting customers and providing the best client experience please apply now
The Successful Applicant Previous customer service experience this could be from a range of backgrounds such as retail and hospitality Excellent communication skills and a confident telephone manner Able to work in a fast paced environment and towards targets set by the business A keen eye for detail and good organisation skills An excellent team player What\'s on Offer Salary of £*****+ monthly bonuses+ reputable business within the financial services sector+ no experience required+ full training provided+ excellent progression and development+ no shift patterns or weekends+ excellent benefits+ hybrid working+ superb offices and facilities+ great team and culture+ immediate interviews being held apply now to avoid disappointment
Customer Service Assistant in Kingston upon Hull employer: Page Personnel
Join a reputable financial services business in Kingston-upon-Hull as a Customer Service Assistant, where you will thrive in a supportive and dynamic work environment. With a competitive salary of £24,000 plus monthly bonuses, this role offers excellent progression opportunities, full training, and the chance to be part of a great team culture without the hassle of shift patterns or weekend work. Enjoy modern offices, hybrid working options, and a central location that makes commuting easy.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant in Kingston upon Hull
✨Tip Number 1
Familiarise yourself with the financial services sector. Understanding the basics of how financial services operate can give you an edge in interviews and help you relate better to customer queries.
✨Tip Number 2
Practice your telephone communication skills. Since the role involves handling a high volume of calls, consider role-playing scenarios with friends or family to build confidence and improve your phone manner.
✨Tip Number 3
Showcase your ability to work under pressure. Think of examples from past experiences where you successfully managed stressful situations, as this will demonstrate your capability to thrive in a busy environment.
✨Tip Number 4
Emphasise your teamwork skills. Be prepared to discuss how you've collaborated with others in previous roles, as being a good team player is crucial for this position.
We think you need these skills to ace Customer Service Assistant in Kingston upon Hull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant customer service experience, even if it's from retail or hospitality. Emphasise skills like communication, attention to detail, and teamwork.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for customer service. Mention why you want to work for this financial services business and how your skills align with the role.
Highlight Relevant Skills:In your application, focus on skills that are crucial for the role, such as handling high call volumes, working under pressure, and liaising with third parties. Use specific examples to demonstrate these abilities.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Page Personnel
✨Showcase Your Customer Service Skills
Make sure to highlight any previous experience in customer service, whether from retail or hospitality. Be prepared to discuss specific examples of how you've handled customer queries and resolved issues effectively.
✨Demonstrate Your Communication Skills
Since the role requires a confident telephone manner, practice speaking clearly and professionally. You might want to do a mock interview with a friend to refine your communication style and ensure you come across as approachable and helpful.
✨Prepare for Fast-Paced Scenarios
The job involves working under pressure, so think of situations where you've successfully managed multiple tasks at once. Be ready to explain how you prioritise tasks and maintain attention to detail in a busy environment.
✨Express Your Team Spirit
As an excellent team player is a key requirement, be prepared to share examples of how you've collaborated with others in past roles. Highlight your ability to work well within a team and contribute positively to the workplace culture.
