- Make a tangible impact on housing quality.
- Enjoy a varied, site-based role.
About Our Client
A large London-based social housing provider undergoing significant investment in housing quality, where you'll play a key role in improving residents' homes and tackling complex property challenges.
Job Description
- Carry out quality inspections before, during, and after works are completed, ensuring repairs meet required standards and identifying opportunities for improvement.
- Undertake desktop audits to verify work records, costs, coding accuracy, and contractor submissions.
- Assess completed repairs against agreed specifications, quality benchmarks, and contractual requirements.
- Monitor contractor performance, identifying trends, challenging inconsistencies, and supporting value-for-money service delivery.
- Produce inspection reports and ensure properties meet required occupancy and maintenance standards.
- Work closely with operational teams to identify recurring issues and support continuous service improvement.
- Investigate the root causes of repair failures, defects, and performance concerns, recommending preventative solutions.
- Track and monitor follow-up works to ensure issues are resolved effectively and customer expectations are met.
- Identify opportunities for cost recovery, warranty claims, and other value-added actions during inspections.
- Ensure all activities comply with relevant legislation, policies, procedures, and governance requirements.
- Maintain accurate inspection records, reports, photographs, and property data.
- Stay up to date with industry best practice, promoting improvements in repair methods, materials, and service delivery.
- Champion compliance with Health & Safety, Data Protection, Safeguarding, Equality, and Diversity requirements at all times.
The Successful Applicant
A successful 'Quality Inspector' should have:
- Experience of inspecting property repairs, maintenance or improvement works with ability to identify defects and assess work against agreed standards.
- Familiarity with schedules of rates (SoRs), valuations, and contractor payment mechanisms.
- Experience of following up quality issues and monitoring actions to completion.
- Ability to work with contractors and internal property teams on inspection outcomes.
- Practical knowledge of property-related works and site inspections.
- Relevant trade, technical, or construction‑related qualification (e.g., NVQ, City & Guilds, or equivalent). Evidence of continued professional development in repairs, maintenance, or housing services.
What's on Offer
- Salary of £44k to £45k, dependent on the level of experience.
- Company benefits.
Quality Inspector City of London, England
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Quality Inspector in City of London employer: Page Personnel
As a Tax Manager at our retail organisation, you will thrive in a dynamic work culture that values collaboration and innovation. We offer competitive daily rates, comprehensive benefits, and ample opportunities for professional growth, all within a vibrant location that fosters both personal and career development. Join us to make a meaningful impact while enjoying a supportive environment that prioritises your success.
