Interim Head Of Purchase To Pay Operations in Birmingham

This role is within the public sector, based in the West Midlands.

Job Description

• Lead the implementation of Purchase to Pay policies, processes, communications, and engagement activities to support the successful transformation of P2P services.
• Work closely with senior stakeholders and subject matter experts to develop, agree, and implement new policies and operating procedures.
• Ensure compliance with P2P policies through effective controls, governance frameworks, and performance monitoring.
• Lead and manage process improvements and operational change initiatives, ensuring business readiness and successful adoption across the organisation.
• Oversee the integration of existing P2P Support, Transactions, and Shared Services teams into a single high-performing function.
• Develop capability, expertise, and leadership within the team, fostering a culture of continuous improvement and customer service excellence.
• Drive operational performance through the use of service metrics, insight, and effective resource management.
• Build strong relationships with internal and external stakeholders to ensure efficient and effective service delivery.
• Champion innovation, process optimisation, and best practice across the P2P operating model.
• Undertake any other duties commensurate with the grade and responsibilities of the role.

The Successful Applicant

• Significant leadership experience within a Purchase to Pay (P2P), Accounts Payable, Shared Services, Finance Operations, or Procure-to-Pay environment.
• Proven track record of leading large-scale operational transformation and change programmes.
• Experience implementing policies, processes, and controls within a complex organisation.
• Strong understanding of end-to-end P2P processes, governance, risk, and compliance requirements
• Demonstrable experience leading and integrating teams through periods of organisational change.
• Excellent stakeholder management skills, with the ability to influence and engage senior leaders across multiple business areas.
• Experience developing high-performing teams, driving service excellence, and delivering continuous improvement initiatives.
• Strong analytical and problem-solving abilities, with experience using performance data and management information to drive decision-making.
• Excellent communication skills, capable of translating complex operational and policy requirements into clear business outcomes.

What's on Offer

• Temporary contract offering flexibility and a focused remit.
• Opportunity to lead a key function within a public sector organisation.

Interim Head of Purchase to Pay Operations Birmingham, England

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