Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for clients, handling queries about remortgages and supporting case handlers.
- Company: Join a rapidly growing law firm in Leeds City Centre with exciting plans for 2025!
- Benefits: Gain valuable experience in a fast-paced environment with opportunities for growth.
- Why this job: Make a real impact by helping customers while developing your communication skills.
- Qualifications: Previous customer service experience and excellent communication skills are a must.
- Other info: Perfect for those passionate about customer support and looking to grow their career!
The predicted salary is between 28800 - 43200 £ per year.
Page Personnel have just registered multiple Customer Service Advisor Positions to work for a Law Firm in Leeds City Centre which are going through a significant growth period and have lots of exciting plans for 2025! If you are experienced within customer service this could be from a range of industries and are passionate about helping and supporting customers please apply now! Client Details Page Personnel have just registered multiple Customer Service Advisor Positions to work for a Law Firm in Leeds City Centre which are going through a significant growth period and have lots of exciting plans for 2025! If you are experienced within customer service this could be from a range of industries and are passionate about helping and supporting customers please apply now! Description As a Customer Service Advisor you will be forefront of the business handling queries from clients regarding the remortgage process. You will be supporting the case handlers with the calls chasing up documentation required for the process and liaising with third parties such as banks and other financial organisations. The role will be very fast paced ensuring each query is dealt with providing the highest level of care. Profile Previous customer service experience this could be from a range of industries Exceptional telephone manner and communication skills The a…
Customer Service Advisor employer: Page Personnel Secretarial & Business Support
Contact Detail:
Page Personnel Secretarial & Business Support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarize yourself with the remortgage process and common queries that clients might have. This knowledge will help you stand out during the interview, showing that you're proactive and ready to support customers effectively.
✨Tip Number 2
Practice your telephone communication skills. Since the role requires exceptional telephone manner, consider role-playing scenarios with a friend or family member to enhance your confidence and clarity when speaking with clients.
✨Tip Number 3
Research the law firm and its values. Understanding their mission and how they support clients can help you tailor your responses in interviews, demonstrating that you align with their goals and are genuinely interested in the position.
✨Tip Number 4
Network with current or former employees of the law firm on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable for your preparation and help you make a great impression.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your previous customer service experience, especially if it comes from diverse industries. Tailor your CV to showcase how your skills align with the requirements of a Customer Service Advisor in a law firm.
Showcase Communication Skills: Since exceptional telephone manner and communication skills are crucial for this role, provide specific examples in your cover letter that demonstrate your ability to handle client queries effectively and professionally.
Express Passion for Customer Support: In your application, convey your passion for helping and supporting customers. Share anecdotes or experiences that illustrate your commitment to providing excellent customer service.
Tailor Your Application: Customize your application to reflect the fast-paced nature of the role. Mention any experience you have in similar environments and how you thrive under pressure while maintaining high levels of care.
How to prepare for a job interview at Page Personnel Secretarial & Business Support
✨Show Your Customer Service Passion
Make sure to express your enthusiasm for helping customers during the interview. Share specific examples from your past experiences where you went above and beyond to assist a client, as this will demonstrate your commitment to customer service.
✨Prepare for Fast-Paced Scenarios
Since the role is fast-paced, be ready to discuss how you handle high-pressure situations. Think of examples where you successfully managed multiple tasks or resolved urgent issues quickly, showcasing your ability to thrive in a dynamic environment.
✨Understand the Remortgage Process
Familiarize yourself with the remortgage process and common queries clients might have. This knowledge will not only impress your interviewers but also show that you are proactive and genuinely interested in the role.
✨Highlight Your Communication Skills
Exceptional communication is key for a Customer Service Advisor. Be prepared to demonstrate your telephone manner and how you effectively communicate with clients and third parties. Consider practicing common customer service scenarios to refine your responses.
