Commercial Operations Specialist

Commercial Operations Specialist – Remote – Permanent (full time or part time)

This is a permanent Commercial Operations Specialist role.

About Our Client

This company is a significant player in the life science industry. Renowned for its innovative approach and commitment to providing top-notch solutions, the company is constantly expanding its reach and looking for dedicated professionals to contribute to its success.

Job Description

1. Primary point of contact to facilitate collaboration between the Sales team and customers for product and logistical support.
2. Manages field stock, including reconciliation at the end of each month, quarter, and year.
3. Provides oversight of courier services and shipping logistics.
4. Manages in-bound order processing for designated regions.
5. Ensures consistent coverage for customer service inquiries via phone, email, and other channels.
6. Facilitates the setup of new customers, including customer master data, billing, and shipping information.
7. Oversees sales order entry, invoicing, and resolution of returns issues.
8. Monitors open usage to ensure timely receipt of purchase orders.
9. Ensures month-end and quarter-end orders are processed.
10. Responds to inventory requests.
11. Assists in resolving order discrepancies that affect revenue recognition.
12. Utilises reporting tools.

The Successful Applicant

A successful Commercial Operations Specialist should have:

• Ideally a life sciences background.
• Previous sales support/commercial operations experience.
• Ability to work in a small team environment.
• Exceptional communication and interpersonal skills.
• Strong organisational skills with the ability to multitask.
• Proficiency in CRM systems and Microsoft Office.
• Strong customer service orientation.
• Knowledge of the life science industry.
• Detail-oriented with a high level of accuracy.

What\’s on Offer

• An estimated salary range of £30,000 – £35,000 per annum.
• This is ideally a part-time role initially with a view to become full-time.
• Comprehensive benefits package, details to be confirmed.
• Opportunities for professional growth and development.
• A collaborative and supportive team environment.
• The chance to contribute to a company at the forefront of life sciences.

We encourage all suitable candidates who believe they can contribute to our team and make a difference in the life science industry to apply. Join us as we continue to innovate and make strides in our field.

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