Admissions & Customer Experience Assistant (Campus) in Stockport

Admissions & Customer Experience Assistant (Campus) in Stockport

Stockport Full-Time 20412 - 20924 £ / year (est.) No working from home possible
Page Not In Use - Trafford College

At a Glance

  • Tasks: Support student applications and handle enquiries in a friendly, customer-focused environment.
  • Company: Trafford College, a vibrant educational institution with a supportive culture.
  • Benefits: Competitive salary, 40 days annual leave, and a generous pension contribution.
  • Other info: Flexible hours with opportunities to travel between campuses.
  • Why this job: Join a passionate team and help create smooth experiences for future students.
  • Qualifications: Strong customer service skills and a passion for helping others.

The predicted salary is between 20412 - 20924 £ per year.

Trafford College is seeking a Customer Services & Admissions Assistant based at the Stockport campus, with travel to other campuses as needed. The role involves supporting the application process and handling various student enquiries in a customer-focused environment.

This position offers 29 hours of work per week, competitive salary ranging from £20,412-£20,924 pro-rata, 40 days annual leave, and a generous pension contribution.

The successful candidate will be passionate about customer service and able to provide a smooth experience for applicants.

Admissions & Customer Experience Assistant (Campus) in Stockport employer: Page Not In Use - Trafford College

Trafford College is an excellent employer that prioritises a supportive and inclusive work culture, offering its employees the chance to make a meaningful impact on students' lives. With competitive salaries, 40 days of annual leave, and a generous pension contribution, staff are encouraged to grow professionally while enjoying a healthy work-life balance at our Stockport campus and beyond.

Page Not In Use - Trafford College

Contact Details:

Page Not In Use - Trafford College Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Admissions & Customer Experience Assistant (Campus) in Stockport

Tip Number 1

Network like a pro! Reach out to current employees at Trafford College on LinkedIn or other platforms. A friendly chat can give us insider info and maybe even a referral!

Tip Number 2

Prepare for the interview by practising common questions related to customer service and admissions. We can role-play with friends or use online resources to boost our confidence.

Tip Number 3

Show off your passion for customer service! During interviews, share specific examples of how you've gone above and beyond for customers in the past. It’ll make us stand out!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily!

We think you need these skills to ace Admissions & Customer Experience Assistant (Campus) in Stockport

Customer Service
Communication Skills
Problem-Solving Skills
Attention to Detail
Organisational Skills
Interpersonal Skills
Time Management

Some tips for your application 🫡

Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through. We want to see how you can create a smooth experience for applicants, so share any relevant experiences that highlight your skills in this area.

Tailor Your Application:Make sure to customise your application to fit the role at Trafford College. We love it when candidates take the time to align their skills and experiences with what we're looking for, so read the job description carefully and reflect that in your writing.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you're the right fit for the Admissions & Customer Experience Assistant role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it makes the whole process smoother for everyone involved.

How to prepare for a job interview at Page Not In Use - Trafford College

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities of an Admissions & Customer Experience Assistant and think about how your skills align with supporting the application process and handling student enquiries.

Show Your Passion for Customer Service

Since this role is all about providing a smooth experience for applicants, be ready to share examples of how you've excelled in customer service roles before. Highlight specific situations where you went above and beyond to help someone, as this will demonstrate your commitment to a customer-focused environment.

Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about Trafford College's approach to admissions and customer service. This shows your genuine interest in the role and helps you assess if the college is the right fit for you.

Practice Makes Perfect

Rehearse common interview questions related to customer service and admissions. Practising your responses can help you feel more confident and articulate during the actual interview. Consider doing a mock interview with a friend or family member to get comfortable with the format.