At a Glance
- Tasks: Support students and staff in the library, providing resources and guidance for independent learning.
- Company: Join a diverse and inclusive college environment focused on student success.
- Benefits: Enjoy 40 days annual leave, generous pension contributions, and onsite perks like Costa Coffee.
- Other info: Flexible hours during term time with excellent professional development opportunities.
- Why this job: Make a real difference in students' academic journeys while developing your skills.
- Qualifications: Level 3 Library qualification or commitment to achieve, plus Maths and English at Level 2.
The predicted salary is between 16693 - 17112 £ per year.
Hours: 24.75 hours per week, Term Time Only (40.63 weeks per year)
Salary: £16,693.61-17,112.34 Pro Rata
Pension contribution: 20.8% (£ FTE)
Location: Altrincham and Stretford campuses
About The Role
We are looking for someone who can work within our libraries, providing effective learning spaces and resources to support independent learning and a welcoming service for all members of the College. You will provide support and a high quality of customer service to the users of the library, which will include good oral and written communication skills and the ability to deal tactfully with staff and students. You will have excellent customer service skills, be organised and able to handle regular, routine tasks. You will have experience of using a range of ICT software, and a good working knowledge of Microsoft Office software.
About You
You will provide a service to students and staff, answering queries, assisting with the use of IT and resources, and supporting students to focus on their studies. You will deliver library inductions to both students and staff, delivering independent research and study skills sessions to groups of learners alongside teaching staff throughout the academic year. You will also liaise with designated FE curriculum teams to ensure the library has the relevant resources for the curriculum area.
To be successful in this role you must have a level 3 Library or initial teaching/training qualification (e.g. PTLLS) or a commitment to achieve within two years and Maths and English at Level 2 or equivalent. A level 2 IT qualification (e.g. ECDL) would be desirable.
Exceptional Benefits Package
- 40 days annual leave plus bank holidays
- Generous company pension contribution 20.8%
- Onsite Costa Coffee & Subsidies staff canteen
- Employee Assistance Programme that extends the supports to your family members
- Tailored Professional Development plan
- Free onsite Parking
TSCG is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
As part of our commitment to being a Disability Confident Employer, all disabled applicants who meet the minimum requirements of the job, as set out in the job description and person specification, will be guaranteed an interview.
The Trafford & Stockport College Group is committed to safeguarding and promoting the welfare of all learners and expects all staff to share this commitment. Employment at the Trafford & Stockport College Group is subject to an Enhanced DBS (Disclosure & Barring Service) Check via the Disclosure and Barring Service and any post in regulated activity will also be subject to an additional barred list check. The Group will meet the costs associated with this. Please note that new guidance in Keeping Children Safe in Education 2025 requires us to carry out an online search as part of our due diligence on successful candidates.
Library Services Facilitator in Altrincham employer: Page Not In Use - Trafford College
At Trafford & Stockport College Group, we pride ourselves on being an excellent employer, offering a supportive and inclusive work environment that values diversity and promotes professional growth. With generous benefits such as 40 days of annual leave, a substantial pension contribution, and tailored development plans, our Library Services Facilitator role at the Altrincham and Stretford campuses provides a meaningful opportunity to contribute to student success while enjoying a balanced work-life schedule. Join us in fostering a welcoming atmosphere for learners and staff alike, where your skills and dedication will be truly appreciated.
Contact Details:
Page Not In Use - Trafford College Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Library Services Facilitator in Altrincham
✨Tip Number 1
Get to know the library environment! Familiarise yourself with the resources and services offered. This will help you answer queries confidently and show your passion for supporting students and staff.
✨Tip Number 2
Practice your communication skills! Whether it's chatting with students or delivering inductions, being clear and approachable is key. Try role-playing scenarios with friends to boost your confidence.
✨Tip Number 3
Show off your tech skills! Brush up on Microsoft Office and any other ICT software relevant to the role. You could even create a mini-project to demonstrate your abilities during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Library Services Facilitator in Altrincham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Library Services Facilitator. We want to see how you can contribute to creating effective learning spaces and providing top-notch customer service.
Show Off Your Communication Skills:Since this role involves a lot of interaction with students and staff, it's crucial to demonstrate your oral and written communication skills. Use clear and concise language in your application to reflect your ability to communicate effectively.
Highlight Relevant Experience:If you've got experience in library services or customer support, make sure to showcase it! We’re looking for someone organised who can handle routine tasks while providing excellent service, so don’t hold back on sharing your relevant background.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our fantastic benefits package!
How to prepare for a job interview at Page Not In Use - Trafford College
✨Know Your Library Services
Familiarise yourself with the library services offered at the college. Understand how they support independent learning and what resources are available. This will help you answer questions about how you can contribute to enhancing the user experience.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about situations where you dealt with queries or resolved issues, as this role heavily relies on effective communication and a welcoming attitude.
✨Demonstrate Your ICT Proficiency
Brush up on your knowledge of Microsoft Office and any other relevant ICT software. Be ready to discuss how you've used these tools in previous roles, especially in relation to supporting students and staff with their IT needs.
✨Prepare for Teaching Scenarios
Since you'll be delivering library inductions and study skills sessions, think about how you would approach teaching a group. Prepare a brief outline of a session you might deliver, showcasing your ability to engage learners and facilitate their understanding.
