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For Companies At a Glance
- Tasks: Lead the team in a vibrant retail environment, ensuring top-notch customer service and store presentation.
- Company: Join Rappahannock Goodwill Industries, where your work makes a real difference in the community.
- Benefits: Gain valuable training, experience, and the satisfaction of contributing to a meaningful cause.
- Why this job: Be part of a team that celebrates diversity and supports each other while making an impact.
- Qualifications: High school diploma and 1+ years of retail experience; supervisory experience preferred.
- Other info: Flexible hours with opportunities for growth and development in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
Rappahannock Goodwill Industries (RGI) is searching for a Team Lead who will assist in the operation of the North Stafford store location. As a Team Lead, you will assist in the supervision of the sales floor and processing department in the absence of management, assuring goods are made available to the public in a clean, attractive environment with the best customer service.
Essential Duties
- Behave as a model worker in terms of personal appearance, behaviour, quantity, and quality of work done.
- Maintain the 5 S standards and score requirements consistently.
- Assure exceptionally friendly customer service.
- Assure the visual appearance and cleanliness of the entire sales floor, including replenishment of merchandise, display of merchandise, and advertising signs are clean and attractive.
- Assist cashiers with voids, refunds, change, and X and Z readings as needed.
- Assure the best quality merchandise, removing poor quality, damaged or aged merchandise from the sales floor.
- Maintain safe shopping and working conditions throughout the sales floor, taking immediate actions to correct problems with fixtures and equipment and report violations to the Store Manager.
- Adhere to security policies and enforce all security rules and regulations and report incidents to the Store Manager.
- Assist in any other store functions as needed to assure all work goals are met.
- Reinforce cross training across store functions.
- Keep the store manager informed of problems and successes relating to the sales floor and processing department.
- All other duties as assigned.
Position Requirements
- Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays, and blackout periods which may vary from week to week as well as occasional overtime when approved by management.
- High School diploma or equivalent and 1+ years retail or related experience.
- Supervisory experience preferred.
- Must complete all RGI Team Lead training programs.
- Completion of all additional mandatory trainings will be required as outlined by your supervisor to retain this position.
Physical Demands
- Verbal and written communications, bending/walking/lifting to 50 pounds.
Working Conditions
- Retail Store environment, some outside.
What We Offer
In addition to pay and benefits, you will receive valuable training and experience. Best of all, when you come to work, you'll know that your efforts make a meaningful difference in countless lives and communities. Join the Goodwill team and you will find more than a job... You will find a career with a cause!
To learn more about our company and team, please visit our website: www.fredgoodwill.org
Rappahannock Goodwill Industries is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
At Rappahannock Goodwill Industries, we don't just accept difference – we celebrate it, support it, and thrive on it for the benefit of our team and the communities we serve. We encourage all to apply because we believe a diversity of voices leads to better discussions, decisions, and outcomes for everyone.
Team Lead (North Stafford) employer: Page Mechanical Group, Inc.
Contact Detail:
Page Mechanical Group, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Lead (North Stafford)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Rappahannock Goodwill's website and social media. Understanding their values and mission will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you articulate your experience and how it aligns with the Team Lead role, especially around customer service and teamwork.
✨Tip Number 3
Dress the part! Make sure you look sharp and professional for your interview. A neat appearance shows that you respect the opportunity and understand the importance of being a model worker, just like the job description mentions.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Team Lead (North Stafford)
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Team Lead position. Highlight your relevant experience in retail and any supervisory roles you've had. We love seeing how your background aligns with what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate when candidates get straight to the important stuff without fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Page Mechanical Group, Inc.
✨Know the Company Inside Out
Before your interview, take some time to research Rappahannock Goodwill Industries. Understand their mission, values, and the impact they have on the community. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Team Lead, you'll need to demonstrate your ability to supervise and motivate others. Prepare examples from your past experiences where you've successfully led a team or handled challenging situations. Highlight your approach to maintaining a positive work environment and ensuring excellent customer service.
✨Emphasise Customer Service Excellence
Since this role involves ensuring friendly customer service, be ready to discuss how you would handle various customer interactions. Think of specific instances where you went above and beyond for a customer, and be prepared to share these stories during your interview.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific scenarios on the sales floor. Practice responses to questions like, 'How would you deal with a difficult customer?' or 'What steps would you take if you noticed a safety hazard?' This will help you think on your feet and demonstrate your problem-solving skills.