At a Glance
- Tasks: Assist donors, prepare textiles for sale, and ensure a clean shopping environment.
- Company: Join Rappahannock Goodwill Industries, making a positive impact in communities.
- Benefits: Enjoy valuable training, flexible hours, and the chance to make a difference.
- Why this job: Be part of a team that values diversity and community support.
- Qualifications: High school diploma preferred; retail experience is a plus.
- Other info: Work in a dynamic retail environment with opportunities for growth.
The predicted salary is between 20000 - 30000 £ per year.
POSITION SUMMARY:
Rappahannock Goodwill Industries (RGI) is searching for a Back-End Retail Associate at our North Stafford location. The Back-End Retail Associate will assist donors and provide tax receipts for such, selects, and prepares textiles for sales in store, prices new and used merchandise and assures goods are made available to the public in a clean, attractive environment with the best customer service standards.
Core Responsibilities:
- Assures exceptionally friendly customer service to all shoppers and donors.
- Performs basic housekeeping tasks on the sales floor, donation center, and production area.
- Safeguards company property and equipment against loss, theft, or damage.
- Follows all safety policies and procedures.
- Adheres to security policies and enforces all security rules and regulations and reports incidents to Store Manager.
- Assists in any other store function as needed to assure all work goals are met and to cross train in all store functions.
- Performs all other duties as assigned.
Donation Responsibilities:
- Assists as necessary with loading/ unloading and carrying purchases/donations.
- Explains to donors the company’s policies when unable to accept some donations.
- Provides donors with tax receipts.
- Assures that the donation area center and the surrounding area inside and out are kept neat.
- Evaluate wares for quality and value and price appropriately and determine when items need to be sent to the E Commerce department.
- Prepare the outbound merchandise for shipment to warehouse.
Hanger/Grader Responsibilities:
- Rapidly and accurately grades textiles into categories determined by Management.
- Discards unsalable items.
- Hangs 100 garments per hour.
- Prices specialty items as directed by Management.
- Places clothes on Z rack in order according to store layout.
- Performs basic housekeeping tasks as required in store.
Education/Training:
High School Diploma or GED preferred but not required. Retail or similar experience preferred.
Physical Demands:
Ability to stand and move around for extended periods. Ability to climb, talk, hear, stoop, kneel, crouch, reach, handle, carry, push, pull, and lift objects up to 50 pounds.
Requirements:
Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays, and blackout periods which may vary from week to week as well as occasional overtime when approved by management.
Skills:
Basic computer skills, basic phone communication skills, ability count change and work a cash register, basic math, and ability to make change.
Working Conditions:
Retail store environment, some minimal exposure to outdoor elements
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Back End Retail Associate (North Stafford) employer: Page Mechanical Group, Inc.
Contact Detail:
Page Mechanical Group, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Back End Retail Associate (North Stafford)
✨Tip Number 1
Familiarise yourself with the core responsibilities of a Back End Retail Associate. Understanding the importance of customer service and how to assist donors will help you stand out during the interview process.
✨Tip Number 2
Show your enthusiasm for working in a retail environment by preparing examples of how you've provided excellent customer service in the past. This will demonstrate your commitment to the role and the values of Rappahannock Goodwill Industries.
✨Tip Number 3
Be ready to discuss your ability to handle physical tasks, as this role requires lifting and moving items. Highlight any relevant experience that showcases your physical capabilities and willingness to work hard.
✨Tip Number 4
Research Rappahannock Goodwill Industries and their mission. Being knowledgeable about the company’s values and community impact can help you connect with the interviewers and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Back End Retail Associate (North Stafford)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Back End Retail Associate position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your retail experience, customer service skills, and any relevant training. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet the job's core responsibilities.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples from your past work that showcase your ability to provide excellent customer service and handle donations effectively.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a retail environment.
How to prepare for a job interview at Page Mechanical Group, Inc.
✨Show Your Customer Service Skills
As a Back-End Retail Associate, exceptional customer service is key. Be prepared to share examples of how you've provided friendly and helpful service in previous roles. Highlight your ability to handle difficult situations with grace.
✨Understand the Role's Responsibilities
Familiarise yourself with the core responsibilities listed in the job description. Be ready to discuss how your past experiences align with tasks like pricing merchandise, assisting donors, and maintaining a clean environment.
✨Demonstrate Teamwork and Flexibility
This role requires cross-training and assisting in various store functions. Share examples of how you've worked effectively in a team and adapted to changing needs in previous jobs.
✨Prepare for Physical Demands
The job involves physical tasks such as lifting and moving items. Be honest about your physical capabilities and express your willingness to meet these demands. Mention any relevant experience that showcases your ability to handle similar tasks.