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- Tasks: Assist donors, prepare textiles for sale, and ensure a clean shopping environment.
- Company: Join Rappahannock Goodwill Industries, a community-focused organisation making a difference.
- Benefits: Enjoy valuable training, flexible hours, and the chance to impact lives positively.
- Why this job: Be part of a team that values customer service and community support while gaining retail experience.
- Qualifications: High School Diploma or GED preferred; retail experience is a plus.
- Other info: Work in a dynamic retail environment with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
POSITION SUMMARY
Rappahannock Goodwill Industries (RGI) is searching for a Back-End Retail Associate at our Furnace Road location. The Back-End Retail Associate will assist donors and provide tax receipts for such, selects, and prepares textiles for sales in store, prices new and used merchandise and assures goods are made available to the public in a clean, attractive environment with the best customer service standards.
Core Responsibilities
- Assures exceptionally friendly customer service to all shoppers and donors.
- Performs basic housekeeping tasks on the sales floor, donation center, and production area.
- Safeguards company property and equipment against loss, theft, or damage.
- Follows all safety policies and procedures.
- Adheres to security policies and enforces all security rules and regulations and reports incidents to Store Manager.
- Assists in any other store function as needed to assure all work goals are met and to cross train in all store functions.
- Performs all other duties as assigned.
Donation Responsibilities
- Assists as necessary with loading/ unloading and carrying purchases/donations.
- Explains to donors the company’s policies when unable to accept some donations.
- Provides donors with tax receipts.
- Assures that the donation area center and the surrounding area inside and out are kept neat.
- Evaluate wares for quality and value and price appropriately and determine when items need to be sent to the E Commerce department.
- Prepare the outbound merchandise for shipment to warehouse.
Hanger/Grader Responsibilities
- Rapidly and accurately grades textiles into categories determined by Management.
- Discards unsalable items.
- Hangs 100 garments per hour.
- Prices specialty items as directed by Management.
- Places clothes on Z rack in order according to store layout.
- Performs basic housekeeping tasks as required in store.
Education/Training
High School Diploma or GED preferred but not required.
Retail or similar experience preferred.
Physical Demands
Ability to stand and move around for extended periods. Ability to climb, talk, hear, stoop, kneel, crouch, reach, handle, carry, push, pull, and lift objects up to 50 pounds.
Requirements
Must be available to work during operating hours as needed for business operations. Work schedule may include days, evenings, weekends, holidays, and blackout periods which may vary from week to week as well as occasional overtime when approved by management.
Skills
Basic computer skills, basic phone communication skills, ability count change and work a cash register, basic math, and ability to make change.
Working Conditions
Retail store environment, some minimal exposure to outdoor elements.
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Back End Retail Associate (Furnace Road) employer: Page Mechanical Group, Inc.
Contact Detail:
Page Mechanical Group, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Back End Retail Associate (Furnace Road)
✨Tip Number 1
Familiarise yourself with the core responsibilities of the Back End Retail Associate role. Understanding tasks like customer service, pricing, and donation handling will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Showcase your ability to work in a team environment. Since this role involves assisting in various store functions, emphasising your teamwork skills can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with retail or similar environments. Even if you don't have direct experience, think about transferable skills from other jobs that relate to customer service and handling merchandise.
✨Tip Number 4
Be ready to demonstrate your understanding of safety and security policies. This role requires adherence to these policies, so showing that you take them seriously can make a positive impression.
We think you need these skills to ace Back End Retail Associate (Furnace Road)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Back End Retail Associate position. Tailor your application to highlight relevant experience and skills that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous retail or customer service experience. Emphasise any specific skills mentioned in the job description, such as basic computer skills or experience with cash registers.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with Rappahannock Goodwill Industries and how you can contribute to their mission of making a meaningful difference.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Page Mechanical Group, Inc.
✨Showcase Your Customer Service Skills
As a Back-End Retail Associate, exceptional customer service is key. Be prepared to share examples of how you've provided friendly and helpful service in previous roles. Highlight any experiences where you went above and beyond for customers or donors.
✨Demonstrate Teamwork and Flexibility
This role requires assisting in various store functions. Discuss your ability to work well in a team and adapt to different tasks as needed. Share instances where you've successfully collaborated with colleagues or taken on additional responsibilities.
✨Understand the Importance of Cleanliness and Organisation
A clean and attractive environment is crucial for this position. Talk about your experience with maintaining cleanliness and organisation in previous jobs. You might want to mention specific methods you use to keep workspaces tidy and efficient.
✨Be Ready to Discuss Physical Demands
The job involves physical tasks like lifting and moving items. Be honest about your physical capabilities and share any relevant experiences that demonstrate your ability to handle the demands of the role. This shows you're prepared for the job's requirements.
