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For Companies At a Glance
- Tasks: Build lasting client relationships and identify upselling opportunities.
- Company: Fast-growing comparison platform in Cardiff with a supportive culture.
- Benefits: £28,000 salary, flexitime, 40 days holiday, and dedicated training budget.
- Other info: Enjoy a relaxed dress code and fun perks like Takeaway Fridays.
- Why this job: Join a warm team and make a real impact on B2B client success.
- Qualifications: 1 year in client-facing roles with strong communication skills.
The predicted salary is between 28000 - 28000 £ per year.
If you're the kind of person who genuinely enjoys talking to clients, building relationships that last, and spotting opportunities others might miss this could be the role for you. Page 1 Recruitment is proud to be partnering with a fast-growing comparison platform based in Cardiff. This is a business that invests in its people, moves quickly, and has created a culture where great work gets noticed. As they continue to expand, they're looking for a Client Relationship Manager to join a warm, ambitious team and take ownership of a portfolio of valued B2B clients. This isn't a cold-calling role. You'll be working with existing clients nurturing those relationships, resolving issues before they become problems, and identifying opportunities to add real value through upselling products and services that genuinely make a difference to their business.
What You'll Be Doing
- Acting as the go-to contact for a portfolio of B2B clients, building trust and long-term loyalty
- Managing client relationships primarily via phone and email, handling queries and resolving issues with pace and professionalism
- Identifying and converting upsell opportunities recommending solutions that genuinely benefit the client
- Managing complaints with care and turning difficult situations into positive experiences
- Collaborating with internal teams to keep operations running smoothly and the client experience consistently excellent
What We're Looking For
- At least 1 year in a client-facing sales, account management, or relationship management role
- A track record of managing business accounts and delivering upsell results
- Clear, confident communication both on the phone and in writing
- A positive, proactive approach and someone who genuinely enjoys working as part of a team
What's In It For You
- £28,000 basic salary with regular pay reviews
- Dedicated training budget to support your development
- Flexitime and a relaxed dress code
- 40 Days Holiday
- Your birthday off and an extended Christmas break
- Takeaway Fridays, free parking, and generous sick leave and more besides
If you're passionate about building B2B relationships, excel at upselling, and are looking for an exciting, supportive work environment, apply now!
Locations
Client Relationship Manager in Cardiff, Wales employer: Page 1 Recruitment
Contact Detail:
Page 1 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager in Cardiff, Wales
✨Tip Number 1
Get to know the company inside out before your interview. Research their values, culture, and recent achievements. This will help us connect with the interviewers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about building relationships, we should be ready to demonstrate our clear and confident communication style. Role-play common scenarios with a friend to get comfortable.
✨Tip Number 3
Prepare some examples of how we've successfully managed client relationships in the past. Think about times when we turned complaints into positive experiences or identified upsell opportunities. Real-life stories can make us stand out!
✨Tip Number 4
Don't forget to follow up after the interview! A quick thank-you email can leave a lasting impression and show our enthusiasm for the role. Plus, it’s a great chance to reiterate why we’d be a perfect fit for their team.
We think you need these skills to ace Client Relationship Manager in Cardiff, Wales
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for building client relationships and how you can add value to our team.
Tailor Your Experience: Make sure to highlight your relevant experience in client-facing roles. We’re looking for someone who has a track record of managing business accounts and delivering upsell results, so connect the dots between your past roles and what we’re after.
Be Clear and Concise: Keep your application clear and to the point. We appreciate confident communication, so make sure your writing is professional yet approachable. Remember, we want to see how you handle queries and resolve issues!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on joining our warm and ambitious team!
How to prepare for a job interview at Page 1 Recruitment
✨Know Your Clients
Before the interview, research the company and its existing clients. Understand their needs and how the role of Client Relationship Manager can add value. This will help you demonstrate your proactive approach and show that you're genuinely interested in building those long-term relationships.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, practice clear and confident communication. Prepare to discuss examples where you've successfully managed client relationships or resolved issues. This will highlight your ability to handle queries with professionalism and pace.
✨Prepare for Upselling Scenarios
Think of specific instances where you've identified upsell opportunities in previous roles. Be ready to share these examples during the interview, as they will illustrate your capability to recommend solutions that genuinely benefit clients and contribute to their success.
✨Emphasise Team Collaboration
This position requires working closely with internal teams. Be prepared to discuss how you've collaborated with others in the past to ensure smooth operations and an excellent client experience. Highlighting your teamwork skills will show that you fit well into their warm, ambitious culture.