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- Tasks: Lead online sales strategy, optimise user experience, and drive traffic for Pagazzi.com.
- Company: Pagazzi is a family-run lighting specialist with over 40 years of experience and a strong online presence.
- Benefits: Enjoy a competitive salary, professional growth opportunities, employee discounts, and a dog-friendly office.
- Why this job: Join a dynamic team, make an impact in e-commerce, and thrive in a supportive work culture.
- Qualifications: Experience in e-commerce management, strong digital marketing skills, and excellent project management abilities.
- Other info: Office-based role in Glasgow; must be within commuting distance.
The predicted salary is between 30000 - 48000 £ per year.
Job Opportunity: E-Commerce Manager
Company: Pagazzi
Location: Glasgow, G46 8JH (office based – please only apply if you are in a commutable distance)
Hours: Monday – Friday, 9am – 5:30pm
Start Date: As Soon As Possible
Are you passionate about driving online success in the dynamic world of e-commerce? Do you thrive on creating exceptional shopping experiences for customers? If so, Pagazzi.com wants you to join our team as an E-Commerce Manager!
About Pagazzi
Pagazzi is a family business, founded in 1980, and still run by the Pagan family today. We are specialists in lighting and have 11 physical stores, and our website at pagazzi.com which is run from our Head Office in Thornliebank, Glasgow. Pagazzi.com is a leading online destination for stylish lighting, mirrors, and furniture. With a commitment to quality and customer satisfaction, we have been illuminating homes and spaces with style for over 40 years and as we continue to grow, we are looking for a talented and results-driven E-Commerce Manager to contribute to our exciting journey. Moving from Magento to Shopify Plus in 2024 was a great move, which has led the website to perform at +21% vs last year.
The Role
As the E-Commerce Manager, you will be responsible for overseeing the online sales strategy and performance of Pagazzi.com. Your role will involve optimizing the user experience, driving traffic, and maximizing conversion rates. You will work closely with cross-functional teams to ensure the seamless integration of e-commerce initiatives into our overall business strategy. The successful candidate will need to be organised, a good multi-tasker and be able to bring multiple teams together and moving in one direction.
Key Responsibilities
- Develop and implement strategies to drive online sales growth and customer acquisition.
- Working with our digital development agency, Brave The Skies, you will optimize website functionality and user experience to enhance customer satisfaction and increase conversion rates.
- Collaborate with two external marketing agency teams (one for paid marketing, and one for SEO) to execute effective digital marketing campaigns.
- Manage the relationship with our affiliates agency to grow affiliate sales.
- Set the strategy for marketplaces with our Marketplace Manager – a huge area for growth.
- Work alongside our Creative Marketing Executive to build email in Klaviyo and set direction for organic social content.
- Manage our eCommerce Administrators to ensure product upload & site merchandising is at its best.
- Report on and analyse key performance indicators (KPIs) and use data-driven insights to make informed decisions.
- Be a key member of the Pagazzi Head office team & provide leadership, management & development for the internal team.
- Stay current with e-commerce trends and industry best practices.
Current Tech on Pagazzi.com:
- Shopify Plus
- Klaviyo
- Later.com
- Canva
- Adobe Suite
- Feefo
- Mirakl
- Shopbox AI
Qualifications:
- Proven experience in e-commerce management, preferably in the retail sector.
- Strong understanding of e-commerce platforms, analytics, and digital marketing.
- Excellent project management and organizational skills.
- Analytical mindset with the ability to interpret data and make strategic recommendations.
- Exceptional communication and collaboration skills.
What We Offer:
- Competitive salary package: £35,000 - £48,000+ dependent on experience.
- Exciting and dynamic work environment.
- Opportunities for professional growth and development.
- Employee discounts on Pagazzi.com products.
- Dog friendly office (please consider this when applying).
If you're ready to take your e-commerce expertise to the next level and be part of a vibrant and growing company, we want to hear from you! Apply by sending your resume and cover letter to Rebecca.pagan@pagazzi.com.
Join Pagazzi.com and illuminate your career!
Ecommerce Manager employer: Pagazzi Lighting
Contact Detail:
Pagazzi Lighting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecommerce Manager
✨Tip Number 1
Familiarise yourself with Pagazzi's product range and their unique selling points. Understanding what makes their lighting, mirrors, and furniture special will help you articulate how you can enhance their online presence and customer experience.
✨Tip Number 2
Research the transition from Magento to Shopify Plus that Pagazzi is undertaking. Being knowledgeable about this change will allow you to discuss how you can optimise the new platform for better user experience and sales performance.
✨Tip Number 3
Connect with current or former employees on LinkedIn to gain insights into the company culture and team dynamics. This can provide you with valuable information to tailor your approach during interviews.
✨Tip Number 4
Stay updated on the latest e-commerce trends and best practices, especially in the retail sector. Being able to discuss recent developments and how they could apply to Pagazzi will demonstrate your passion and expertise in the field.
We think you need these skills to ace Ecommerce Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in e-commerce management, particularly in the retail sector. Emphasise your familiarity with platforms like Shopify Plus and your success in driving online sales growth.
Craft a Compelling Cover Letter: In your cover letter, express your passion for e-commerce and detail how your skills align with Pagazzi's goals. Mention specific strategies you've implemented in the past that led to increased conversion rates or customer satisfaction.
Showcase Your Analytical Skills: Since the role requires an analytical mindset, include examples of how you've used data-driven insights to make strategic decisions in previous positions. This could involve discussing key performance indicators (KPIs) you've managed.
Highlight Collaboration Experience: Pagazzi values teamwork, so be sure to mention any experience you have working with cross-functional teams or external agencies. Describe how you’ve successfully collaborated to achieve common goals in your previous roles.
How to prepare for a job interview at Pagazzi Lighting
✨Know Your E-Commerce Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to e-commerce, such as conversion rates, customer acquisition costs, and average order value. Be prepared to discuss how you've used data to drive decisions in your previous roles.
✨Showcase Your Project Management Skills
As an E-Commerce Manager, you'll need to juggle multiple projects. Highlight your organisational skills and provide examples of how you've successfully managed cross-functional teams to achieve common goals.
✨Understand the Tech Stack
Pagazzi uses Shopify Plus, Klaviyo, and other tools. Brush up on these platforms and be ready to discuss how you can leverage them to enhance user experience and drive sales growth.
✨Demonstrate Your Passion for E-Commerce
Express your enthusiasm for the e-commerce industry and stay updated on current trends. Share insights on how you can contribute to Pagazzi's growth and improve customer satisfaction through innovative strategies.
