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For Companies At a Glance
- Tasks: Lead daily operations and create exceptional experiences at our vibrant padel club.
- Company: Join Padium, a top premium padel operator in Canary Wharf.
- Benefits: Competitive salary, dynamic work environment, and career growth opportunities.
- Other info: Flexible hours in a fast-paced, energetic atmosphere.
- Why this job: Be part of an exciting community and elevate your career in hospitality and sport.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for sport.
The predicted salary is between 40000 - 42000 £ per year.
Are you a proven leader in delivering exceptional hospitality and passionate about sport?
About Padium
Padium is one of the UK’s leading premium padel operators, built around creating exceptional experiences both on and off the court. Located in the heart of Canary Wharf, our flagship club has become one of the busiest and most exciting padel communities in the country. More than just a sports venue, Padium is a social and hospitality-driven destination where members come to play, connect, work out, socialise, and spend time. From high-quality courts and coaching to events, we aim to deliver a world-class experience every single day. We have an exciting journey ahead of us, with new club openings planned over the next year creating career opportunities for exceptional managers wanting to elevate their careers in hospitality and sport.
Description of the role
We’re looking for a passionate, people-focused and hospitality-driven Club Manager to lead the day-to-day experience at Padium Canary Wharf. You will thrive in fast-paced premium environments and genuinely love creating memorable customer experiences. This role is ideal for someone with a strong hospitality background who is passionate about people, community, and sport. You will lead the overall club experience, ensuring every customer interaction reflects the Padium brand and culture. You’ll be responsible for leading the team, driving standards across the club, building community engagement, and ensuring the venue operates smoothly, professionally, and with exceptional attention to detail.
Key Responsibilities
- Lead and oversee the day-to-day operations of Padium Canary Wharf
- Deliver an exceptional hospitality experience before, during, and after every visit
- Create a welcoming, energetic, and community-focused atmosphere within the club
- Recruit, train, develop, and motivate a high-performing team
- Drive customer satisfaction, retention, and community engagement
- Manage club performance against operational and commercial targets
- Support events, activations, partnerships, and corporate bookings
- Maintain high presentation standards across all customer-facing areas
- Oversee retail operations, stock management, and club equipment
- Work closely with the wider Padium leadership team to continue building the brand
Candidate profile and experience
We’re looking for someone who is naturally people-oriented, highly organised, and passionate about hospitality and sport. The ideal candidate will understand how to create an atmosphere that customers want to come back to repeatedly.
Required background personal characteristics
- Background in hospitality, premium fitness, leisure, or member-led environments
- Passion for delivering outstanding customer experiences
- Strong leadership and team management skills
- High energy with a hands-on approach to operations
- Excellent communication and people skills
- Strong attention to detail and pride in maintaining high standards
- Commercially aware with confidence driving sales and member engagement
- A genuine passion for sport and a desire to build our padel community
- Flexible and adaptable within a 7-day operation
Salary £40,000 - £42,000
Starting date
The candidate is expected to start in June 2026.
Application
If you are interested in joining our team and providing an outstanding padel experience for our customers, please submit your resume and cover letter. Send your application to Max Lutostanski, Operations Manager: max@padium.com
Club Manager in London employer: Padium
Contact Detail:
Padium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and sports industry. Attend events, join relevant groups, and don’t be shy about letting people know you’re on the lookout for a Club Manager role at Padium.
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers or during interviews, let your love for hospitality and sport shine through. Share stories of how you've created memorable experiences in the past.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Reach out directly to Padium and express your interest in the Club Manager position. A personal touch can make all the difference and show your enthusiasm.
✨Tip Number 4
Prepare for the interview! Research Padium’s culture and values, and think about how your experience aligns with their mission. Be ready to discuss how you can contribute to creating that exceptional customer experience they’re known for.
We think you need these skills to ace Club Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality and sport shine through. We want to see how your enthusiasm aligns with our mission at Padium to create exceptional experiences.
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and team management. We’re looking for someone who can lead a high-performing team, so showcase your leadership skills and any achievements that demonstrate this.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Club Manager role. Be personal, be engaging, and don’t forget to mention how you can contribute to building our padel community.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Padium!
How to prepare for a job interview at Padium
✨Know Your Padel
Make sure you brush up on your knowledge of padel and the community surrounding it. Being able to discuss the sport passionately will show that you're genuinely interested in the role and the brand.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Think about specific situations where you went above and beyond to create memorable experiences for guests.
✨Demonstrate Leadership Qualities
Be ready to talk about your leadership style and how you've successfully managed teams in the past. Highlight any training or development initiatives you've implemented to motivate your team and drive performance.
✨Engage with the Community
Think about ways you can build community engagement at Padium. Come prepared with ideas on how to create a welcoming atmosphere and foster connections among members, as this is key to the club's success.