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For Companies At a Glance
- Tasks: Lead daily operations and create exceptional experiences at our vibrant padel club.
- Company: Join Padium, a top premium padel operator in Canary Wharf.
- Benefits: Competitive salary, dynamic work environment, and career growth opportunities.
- Other info: Flexible hours in a fast-paced, energetic atmosphere.
- Why this job: Be part of an exciting community and elevate your career in hospitality and sport.
- Qualifications: Experience in hospitality or fitness, strong leadership, and a passion for sport.
The predicted salary is between 40000 - 42000 £ per year.
Are you a proven leader in delivering exceptional hospitality and passionate about sport?
About Padium
Padium is one of the UK’s leading premium padel operators, built around creating exceptional experiences both on and off the court. Located in the heart of Canary Wharf, our flagship club has become one of the busiest and most exciting padel communities in the country. More than just a sports venue, Padium is a social and hospitality-driven destination where members come to play, connect, work out, socialise, and spend time. From high-quality courts and coaching to events, we aim to deliver a world-class experience every single day. We have an exciting journey ahead of us, with new club openings planned over the next year creating career opportunities for exceptional managers wanting to elevate their careers in hospitality and sport.
Description of the role
We’re looking for a passionate, people-focused and hospitality-driven Club Manager to lead the day-to-day experience at Padium Canary Wharf. You will thrive in fast-paced premium environments and genuinely love creating memorable customer experiences. This role is ideal for someone with a strong hospitality background who is passionate about people, community, and sport. You will lead the overall club experience, ensuring every customer interaction reflects the Padium brand and culture. You’ll be responsible for leading the team, driving standards across the club, building community engagement, and ensuring the venue operates smoothly, professionally, and with exceptional attention to detail.
Key Responsibilities
- Lead and oversee the day-to-day operations of Padium Canary Wharf
- Deliver an exceptional hospitality experience before, during, and after every visit
- Create a welcoming, energetic, and community-focused atmosphere within the club
- Recruit, train, develop, and motivate a high-performing team
- Drive customer satisfaction, retention, and community engagement
- Manage club performance against operational and commercial targets
- Support events, activations, partnerships, and corporate bookings
- Maintain high presentation standards across all customer-facing areas
- Oversee retail operations, stock management, and club equipment
- Work closely with the wider Padium leadership team to continue building the brand
Candidate profile and experience
We’re looking for someone who is naturally people-oriented, highly organised, and passionate about hospitality and sport. The ideal candidate will understand how to create an atmosphere that customers want to come back to repeatedly.
Required background personal characteristics
- Background in hospitality, premium fitness, leisure, or member-led environments
- Passion for delivering outstanding customer experiences
- Strong leadership and team management skills
- High energy with a hands-on approach to operations
- Excellent communication and people skills
- Strong attention to detail and pride in maintaining high standards
- Commercially aware with confidence driving sales and member engagement
- A genuine passion for sport and a desire to build our padel community
- Flexible and adaptable within a 7-day operation
Salary £40,000 - £42,000
Starting date
The candidate is expected to start in June 2026.
Application
If you are interested in joining our team and providing an outstanding padel experience for our customers, please submit your resume and cover letter. Send your application to Max Lutostanski, Operations Manager: max@padium.com
Club Manager in City of London employer: Padium
Contact Detail:
Padium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Club Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and sports industry. Attend events, join local clubs, or even hit up social media groups. The more people you know, the better your chances of landing that Club Manager role at Padium!
✨Tip Number 2
Show off your passion for sport and hospitality during interviews. Share personal stories about how you've created memorable experiences for customers in the past. This will help you stand out as someone who truly embodies the Padium brand and culture.
✨Tip Number 3
Prepare for your interview by researching Padium's values and community engagement initiatives. Think about how you can contribute to their mission of delivering exceptional experiences. This will show that you're not just looking for any job, but that you're genuinely excited about joining their team.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about wanting to be part of the Padium family. Let's get you on board!
We think you need these skills to ace Club Manager in City of London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for hospitality and sport shine through. We want to see how your experiences align with our mission at Padium, so share specific examples that highlight your enthusiasm for creating exceptional customer experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Club Manager role. Highlight relevant experience in hospitality and team management, and don’t forget to mention any community engagement initiatives you've led. This helps us see how you fit into our vibrant culture.
Be Personable: We’re all about people at Padium, so let your personality come through in your application. Use a friendly tone and be genuine about your experiences. We want to get a sense of who you are beyond just your qualifications!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity at Padium Canary Wharf!
How to prepare for a job interview at Padium
✨Know Your Padel
Make sure you brush up on your knowledge of padel and the community surrounding it. Being able to discuss the sport passionately will show that you're genuinely interested in the role and the brand.
✨Showcase Your Hospitality Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Highlight how you created memorable experiences for guests, as this aligns perfectly with what Padium is all about.
✨Demonstrate Leadership Qualities
Think of specific instances where you've successfully led a team or managed operations. Be ready to discuss how you motivate and develop your team, as well as how you handle challenges in a fast-paced environment.
✨Engage with the Community
Research Padium's current community initiatives and think of ideas you could bring to the table. Showing that you’re proactive about building community engagement will set you apart as a candidate who truly understands the role.