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- Tasks: Lead our e-commerce strategy and boost online sales for a passionate dive retailer.
- Company: Join Mike's Dive Store, the UK's longest-running dive retailer with a vibrant online presence.
- Benefits: Enjoy a competitive salary, remote work, and staff discounts on dive gear.
- Why this job: Make waves in the e-commerce world while working with a team that loves diving.
- Qualifications: 1-3 years of e-commerce experience and a knack for digital marketing.
- Other info: Be part of a growing team with opportunities for personal and professional development.
The predicted salary is between 35000 - 42000 £ per year.
Mike's Dive Store is the UK's longest-running specialist dive retailer, with a flagship London showroom and the country's leading online dive presence. Trusted by divers worldwide for over 30 years — not just for our range, but for our expert 'divers for divers' service, backed by tens of thousands of five-star reviews. We're a small, passionate team and we're growing fast.
We are looking for an experienced Ecommerce Manager to oversee the Company's ecommerce sales and online presence. You will be responsible for the research and development of new online marketing strategies, decision‐making for the website and online advertising, and for managing and developing the ecommerce function. You will report directly to the Managing Director.
Responsibilities include, but are not limited to:
- Website design and management
- Research and development
- Supervision, hiring and training
- Financial planning and budgeting
- Project development and presentation
Key responsibilities & accountabilities:
- Generate and update website marketing content including content and promotions
- Work with agencies to build traffic and sales via the website (PPC agency, email marketing provider, ecommerce provider, hosting etc)
- Plan, define and implement website changes and functional improvements
- Maintain and update the online marketing plan for the website
- Monitor key performance indicators on the website and develop plans to improve them
Marketing:
- Identify and evaluate new marketing opportunities to increase website traffic and online sales
- Understand and develop sources of traffic including email, SEO, PPC, affiliates, social media and catalogues
- Investigate, evaluate and assess new ways of generating additional traffic and orders
- Produce reports to analyse the performance of all online marketing campaigns and promotions via analytics and surveys
- Build customer database and improve online conversion rates including upselling, CRM and retargeting
- Manage digital marketing relationships and strive to achieve high ROI on all marketing campaigns
Measurement:
- Financial planning and preparing of budgets
- Report on and meet or exceed all agreed performance objectives including sales, conversions and engagement
- Drive continuous improvement of customer satisfaction
Website:
- Determine the website format and interact with web developers to design or implement changes accordingly
- Ensure that the appearance and functionality of the ecommerce element of the website is maintained to a continuously high standard
- Update promotional content on the website including banners, images and copy
- Manage website configuration and parameters including payment options, stock management and platform integrations
- Investigate and report any operational or technical issues arising
- Scope, document, test and deploy ongoing website functional projects and improvements
- Evaluate approaches and strategies to improve website sales conversions and customer engagement
- Define and source ecommerce plug‐ins and apps to enhance the performance of the ecommerce site
Management:
- Manage the ecommerce department and delegate tasks accordingly
- Provide necessary training to newly joined team members and allocate work accordingly
- Develop and manage staff KPIs and deliverables
- Undertake interviewing processes and recruit new ecommerce staff when required
Direct reports: Digital Content Editor
Tools you’ll use: Shopify, Klaviyo, Google Analytics, Meta Ads Manager, Canva, Later/Buffer, SEO tools
What we offer:
- £35,000 – £42,000 per annum, depending on experience
- Fixed‐term contract — 1 year
- Fully remote
- Staff discount on all dive gear and equipment
- Work with a tight‐knit team of people who genuinely love the sport
E-commerce Manager – Fully Remote in London employer: PADI
Contact Detail:
PADI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-commerce Manager – Fully Remote in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-commerce world, especially those who might know someone at Mike's Dive Store. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past e-commerce projects and successes. This is your chance to shine and demonstrate what you can bring to the table.
✨Tip Number 3
Prepare for the interview by researching Mike's Dive Store inside out. Understand their products, values, and customer base. Tailor your answers to show how you can enhance their online presence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace E-commerce Manager – Fully Remote in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the E-commerce Manager role. Highlight your relevant experience in online marketing strategies and website management. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about e-commerce and how you can contribute to our team. Keep it engaging and personal, showing us your personality.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use metrics to demonstrate how you've improved website traffic or sales conversions in previous roles. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at PADI
✨Know Your E-commerce Stuff
Make sure you brush up on the latest e-commerce trends and tools, especially those mentioned in the job description like Shopify and Google Analytics. Being able to discuss how you've used these tools in past roles will show that you're not just familiar with them, but that you can leverage them effectively.
✨Showcase Your Marketing Savvy
Prepare to talk about your experience with online marketing strategies. Think of specific campaigns you've worked on, what your role was, and the results achieved. This will demonstrate your ability to drive traffic and sales, which is crucial for the role.
✨Be Ready to Discuss Team Management
Since this role involves managing a team, be prepared to share your approach to leadership. Have examples ready of how you've trained or mentored team members in the past, and how you handle delegation and performance management.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company's future plans for their e-commerce strategy or how they measure success in their online sales. This shows your genuine interest in the role and helps you assess if it's the right fit for you.