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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage shop operations.
- Company: A leading betting company with a focus on customer experience.
- Benefits: Competitive salary, performance bonuses, family leave, and more perks.
- Why this job: Join a dynamic team and create memorable experiences for customers.
- Qualifications: Experience in customer service and leadership skills.
- Other info: Exciting retail environment with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading betting company is seeking a Customer Service Team Leader in Stevenage. In this role, you will ensure customers have an outstanding experience by providing excellent service and managing shop operations.
Responsibilities include:
- Assisting customers with bets
- Maintaining shop standards
- Creating a welcoming environment
Competitive salary and various perks including performance bonuses and family leave offered. Join us and be part of a dynamic retail betting team.
Retail Customer Experience Team Lead in Stevenage employer: Paddy Power
Contact Detail:
Paddy Power Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Experience Team Lead in Stevenage
✨Tip Number 1
Network like a pro! Reach out to people in the betting industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team leadership. We recommend role-playing with a friend to boost your confidence and nail those responses.
✨Tip Number 3
Show off your passion for customer experience! During interviews, share specific examples of how you've gone above and beyond for customers in the past. It’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Retail Customer Experience Team Lead in Stevenage
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love providing excellent customer service. Share any experiences where you've gone above and beyond to help customers, as this will resonate with our focus on outstanding customer experiences.
Highlight Relevant Experience: Make sure to include any previous roles that relate to retail or customer service. We want to see how your background aligns with the responsibilities of managing shop operations and assisting customers with bets.
Be Personable and Authentic: We’re looking for someone who can create a welcoming environment, so don’t be afraid to let your personality shine through in your application. Use a friendly tone and be yourself; we appreciate authenticity!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you're keen to join our dynamic team!
How to prepare for a job interview at Paddy Power
✨Know the Company Inside Out
Before your interview, make sure you research the betting company thoroughly. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Customer Experience Team Lead, your ability to provide excellent service is crucial. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you handled difficult situations and turned them into positive outcomes.
✨Demonstrate Leadership Qualities
Since this role involves managing shop operations, be ready to discuss your leadership style. Think of specific instances where you led a team or project successfully. Emphasise your ability to motivate others and create a welcoming environment for both customers and staff.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. Ask about their approach to customer service and how they measure success in the retail environment. This shows that you're not just interested in the job, but also in how you can contribute to their success.
