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- Tasks: Lead a vibrant shop environment while mentoring your team to achieve targets.
- Company: Join Paddy Power, a dynamic entertainment provider with a focus on community.
- Benefits: Enjoy competitive salary, performance bonuses, flexible work patterns, and unique perks.
- Why this job: Make a real impact by developing your team and enhancing customer experiences.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Overview
As the Shop Manager you set the tone for the shop, creating an entertaining environment which our customers love to be in, whilst leading your team to reach store targets, as well as provide full operational support and direction to them. You will ensure that the experience for every Paddy Power customer is best in class. Your passion for technology will help you and your team to promote our online and retail products and services.
We believe results don\’t just come from targets, but also team progression. At Paddy Power, we want Managers who take pride in developing their team and show the desire to train them for the next level of their career.
Our business is people, so it\’s up to you as a Manager to ensure you give the team the tools to succeed.
Responsibilities
- Know the business by speaking with the local community and competitors to better understand their customers and gain local market insights
- Set the example by offering strong mentorship and constructive feedback to drive your team toward achieving high standards collaboratively
- Be a clear communicator by actively encouraging your colleagues to share ideas on how things can be done better, quicker and easier
- Play by the rules by making sure the shop adheres to Social Responsibility commitments and all shop operational procedures, including cash management procedures
- Lead by example and empower your team to uphold and maintain shop presentation standards
What we offer
- Competitive salary including pay increase after
- Performance Bonus & Promotional rewards
- Annual & Quarterly rewards
- Flexible work patterns
- Family Leave (Adoptive, Parental Leave & Wedding Leave)
- Company Sharesave Scheme (discount on Flutter Shares)
- Life Cover
- Company Pension Scheme
- Company Sick Pay
- Birthday Leave
- Employee Assistant Programme (including up to 6 free counselling sessions)
- Financial Wellbeing platform – NUDGE
- Company Social Events
- Groupon Discount Scheme
- Eyecare vouchers
Values
Customer First, Always | Change The Game | Win Together | Free To Be Me
We’re proud of our 4 Values, they reflect what matters most to our people and will guide the decisions we make, represent what we believe in and support how we do things at Paddy Power.
We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don\’t have to meet all the requirements listed to apply for this role.
If you require any reasonable adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.
Job details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Sales and Business Development
- Industries: Entertainment Providers
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Shop Manager employer: Paddy Power
Contact Detail:
Paddy Power Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager
✨Tip Number 1
Get to know the local community! Chat with customers and competitors to understand what makes them tick. This insight will not only help you stand out but also show your passion for the role.
✨Tip Number 2
Be a mentor, not just a manager! Share your knowledge and encourage your team to share theirs too. This collaborative approach will create a positive atmosphere and drive everyone towards those targets.
✨Tip Number 3
Communication is key! Keep the lines open and encourage your team to voice their ideas. This not only fosters innovation but also helps in creating a shop environment that everyone loves.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Shop Manager
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the role shine through in your application. We want to see how much you care about creating an entertaining environment and leading a team. Share any relevant experiences that highlight your passion for customer service and team development.
Be Authentic: Don’t be afraid to let your personality come through in your writing. We value authenticity, so share your unique perspective and experiences. This will help us get to know the real you and how you might fit into our team culture.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that align with the Shop Manager role. Highlight your leadership abilities and any experience you have in retail or customer service to show us why you’re the perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Paddy Power
✨Know Your Stuff
Before the interview, dive deep into Paddy Power's values and mission. Understand how they prioritise customer experience and team development. This will help you align your answers with what they truly care about.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've mentored or developed a team in the past. Highlight your ability to communicate effectively and encourage collaboration, as these are key traits for a Shop Manager.
✨Engage with Local Insights
Demonstrate your understanding of the local market by discussing how you would engage with the community and competitors. This shows that you’re proactive and can bring valuable insights to the role.
✨Emphasise Team Success
Talk about how you believe in collective success rather than just individual achievements. Share instances where you’ve led a team to meet targets while ensuring everyone felt valued and included.