At a Glance
- Tasks: Lead a vibrant shop environment while guiding your team to achieve targets and deliver top-notch customer service.
- Company: Paddy Power is a dynamic entertainment provider focused on creating engaging experiences for customers.
- Benefits: Enjoy competitive pay, flexible hours, company shares, and various employee perks including social events and wellness support.
- Other info: We welcome diverse applicants and offer reasonable adjustments to ensure everyone can thrive.
- Why this job: Join a fun, inclusive culture where you can develop your skills and make a real impact in the community.
- Qualifications: No specific qualifications required; just bring your passion for customer service and teamwork!
The predicted salary is between 29000 - 42000 £ per year.
YOUR ROLE IN THE TEAM?
As the Shop Manager you set the tone for the shop, creating a fun environment which our customers love to be in, whilst driving yourself and your team to achieve shop targets. Also, you will have the ability to provide full operational support, direction and guidance to your shop. You will ensure that the experience for every customer who walks in to a Paddy Power shop is memorable, tailoring the service you give to meet the needs of each individual customer.
YOUR ROLE IN THE TEAM?
As the Shop Manager you set the tone for the shop, creating a fun environment which our customers love to be in, whilst driving yourself and your team to achieve shop targets. Also, you will have the ability to provide full operational support, direction and guidance to your shop. You will ensure that the experience for every customer who walks in to a Paddy Power shop is memorable, tailoring the service you give to meet the needs of each individual customer.
We are forever pushing and exploring new ways to drive the business to adapt to Retail's ever evolving Online presence!
Ideally, we want people who will embrace technology as they will flourish within our shops and still provide an epic customer journey.
We believe results don't just come from targets, but also team progression. At Paddy Power, we want managers who take pride in developing their team and show the desire to train them for the next level of their career! Our business is people, so it's up to you as a manager to ensure you give the team the tools to succeed!
You've Been Brave… You've mapped your journey to reach your career goals to date, why stop? We offer amazing opportunities to proving managers to keep growing their career and constantly stride to provide progression avenues for you to conquer.
HOW WE DO IT?
We want people who will stay customer focused by building strong and lasting relationships;creating a fun environment which punters love and repeatedly come back to.This will include educating and guiding your team to be able to cross-sell retail and online products and services.
Other duties will include:
- Know the business by speaking with the local community and competitors to better understand their customers and gain local market insights.
- Lead from the front by providing clear guidance and feedback to get your team working to a high standard together.
- Stay focused on results by setting goals for you and your team and eagerly finding ways to improve shop performance and reach shop goals, sales and targets.
- Be a clear communicator by actively encouraging your colleagues to share ideas on how things can be done better, quicker and easier.
- Play by the rules by making sure the shop complies with Social Responsibility commitments
- Lead by example and drive your team to keep and maintain shop presentation standards
Are you a team playerthat can provide clear guidance and feedback? Do you love to get your team working to a high standard together? Because we're all about working together to get the job done!
Are youadaptable to different situations? Do you remain curious and wish to constantly develop?Paddy Power can guide you along the way whilst continuously enabling you to map your journey with this exciting brand. But it's yourdedication and loyalty that matters most!
#J-18808-Ljbffr
Shop Manager in London employer: Paddy Power
Paddy Power is an exceptional employer that prioritises a vibrant and inclusive work culture, making it an ideal place for those looking to thrive in the retail betting industry. With competitive salaries, performance bonuses, and a range of benefits including flexible work patterns and comprehensive employee support programmes, we empower our team members to grow and succeed. Join us in creating a welcoming atmosphere for customers while enjoying unique perks like birthday leave and company social events in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in London
✨Tip Number 1
Familiarise yourself with Paddy Power's values and culture. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, especially focusing on 'Customer First' and 'Win Together'.
✨Tip Number 2
Engage with the local community and understand their preferences. This knowledge will not only help you in interviews but also show your commitment to creating a customer-oriented environment, which is crucial for the Shop Manager role.
✨Tip Number 3
Prepare to discuss your leadership style and how you’ve successfully mentored teams in the past. Highlight specific examples where you’ve driven team performance and created a positive work atmosphere, as this is key for the role.
✨Tip Number 4
Stay updated on industry trends and Paddy Power’s latest offerings. Being knowledgeable about their products and services will allow you to speak confidently about how you can promote them effectively in-store.
We think you need these skills to ace Shop Manager in London
Some tips for your application 🫡
Understand the Role:Before applying, make sure to thoroughly read the job description for the Shop Manager position at Paddy Power. Understand the key responsibilities and the skills required, such as leadership, customer service, and team development.
Tailor Your CV:Customise your CV to highlight relevant experience that aligns with the role. Emphasise your leadership skills, experience in retail, and any achievements in team development or customer satisfaction.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for creating an engaging customer environment and your commitment to team development. Use specific examples from your past experiences to demonstrate how you embody Paddy Power's values.
Showcase Your Knowledge of the Company:In your application, mention your understanding of Paddy Power's business model and values. Highlight how you can contribute to their mission of providing excellent customer service and fostering a positive team culture.
How to prepare for a job interview at Paddy Power
✨Show Your Passion for Customer Service
As a Shop Manager, your role revolves around creating an enjoyable environment for customers. Be prepared to share examples of how you've previously enhanced customer experiences and how you plan to do the same at Paddy Power.
✨Demonstrate Leadership Skills
Highlight your experience in mentoring and developing team members. Discuss specific instances where you've successfully led a team to achieve targets or improved their performance through constructive feedback.
✨Know the Local Market
Research the local community and competitors before your interview. Being able to discuss insights about the market and how you can leverage that knowledge to benefit Paddy Power will show your commitment and understanding of the role.
✨Emphasise Communication Skills
Effective communication is key in this role. Prepare to talk about how you encourage open dialogue within your team and how you handle feedback. This will demonstrate your ability to foster a collaborative work environment.
