Retail Customer Experience Team Lead in Rotherham
Retail Customer Experience Team Lead

Retail Customer Experience Team Lead in Rotherham

Rotherham Full-Time 12 - 16 £ / hour (est.) No home office possible
P

At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and enhance the retail experience.
  • Company: A top retail betting company in Rotherham with a focus on customer satisfaction.
  • Benefits: Earn £12.75 per hour, plus bonuses and flexible working hours.
  • Why this job: Join a passionate team and make a real difference in customer experiences.
  • Qualifications: Experience in customer service and leadership skills are essential.
  • Other info: Exciting opportunity for growth in a dynamic retail environment.

The predicted salary is between 12 - 16 £ per hour.

A leading retail betting company in Rotherham is seeking a Customer Service Team Leader to ensure customers have an outstanding experience in retail shops. You will engage warmly with visitors, provide best-in-class service, and promote products effectively. This role includes overseeing shop operations and maintaining presentation standards, offering a competitive salary of £12.75 per hour along with bonuses and flexible working patterns. A great opportunity for someone passionate about customer service and retail!

Retail Customer Experience Team Lead in Rotherham employer: Paddy Power

As a leading retail betting company in Rotherham, we pride ourselves on fostering a vibrant work culture that prioritises employee growth and development. Our team members enjoy competitive salaries, flexible working patterns, and the chance to make a real impact on customer experiences, all while being part of a supportive environment that values passion for service and excellence.
P

Contact Detail:

Paddy Power Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Customer Experience Team Lead in Rotherham

✨Tip Number 1

Get to know the company! Research their values and customer service approach. When you walk into that interview, show them you understand what makes their customer experience stand out.

✨Tip Number 2

Practice your people skills! Role-play common customer scenarios with a friend. This will help you demonstrate your ability to engage warmly with visitors during the interview.

✨Tip Number 3

Prepare some questions! Ask about their team dynamics or how they measure customer satisfaction. This shows you're genuinely interested in the role and ready to contribute to their success.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Retail Customer Experience Team Lead in Rotherham

Customer Service
Team Leadership
Communication Skills
Product Promotion
Retail Operations Management
Presentation Standards
Engagement Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you engage with customers and create memorable experiences, so share any relevant stories or examples that highlight your skills.

Tailor Your Application: Make sure to customise your application to fit the Retail Customer Experience Team Lead role. Use keywords from the job description and demonstrate how your experience aligns with what we’re looking for. This shows us you’ve done your homework!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Highlight your key achievements and skills in a way that’s easy for us to read and understand.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.

How to prepare for a job interview at Paddy Power

✨Know the Company Inside Out

Before your interview, do some homework on the retail betting company. Understand their values, products, and what sets them apart in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your Customer Service Skills

As a Customer Service Team Leader, your ability to engage warmly with customers is crucial. Prepare examples from your past experiences where you provided exceptional service or resolved conflicts effectively. This will demonstrate your capability to lead a team in delivering best-in-class service.

✨Dress the Part

First impressions matter! Dress smartly and appropriately for the retail environment. A polished appearance not only shows professionalism but also reflects your understanding of the company's presentation standards.

✨Prepare Questions to Ask

Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and the company's approach to customer experience. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.

Retail Customer Experience Team Lead in Rotherham
Paddy Power
Location: Rotherham

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

P
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>