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- Tasks: Lead a team to enhance customer experience in retail betting shops.
- Company: A leading betting company in Greater London with a friendly atmosphere.
- Benefits: Starting salary of £13.90 per hour, flexible hours, bonuses, and pension.
- Why this job: Join us to make a real impact on customer engagement and service.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Great opportunity for growth in a dynamic retail environment.
The predicted salary is between 13 - 16 £ per hour.
A leading betting company in Greater London seeks a Customer Service Team Leader to enhance customer experience in retail shops. In this role, you will greet customers, assist with bets, and ensure top-notch service.
Ideal candidates will demonstrate strong communication skills and a passion for customer engagement.
We offer a starting salary of £13.90 per hour along with various employee benefits including:
- Flexible work patterns
- Performance bonuses
- Company pension
Join us and contribute to a friendly atmosphere while helping customers enjoy their betting experience.
Retail Customer Service Team Leader | Flexible Hours & Growth employer: Paddy Power
Contact Detail:
Paddy Power Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Team Leader | Flexible Hours & Growth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the betting industry. A personal recommendation can go a long way in landing that Customer Service Team Leader role.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers, be ready to showcase your strong communication skills. Prepare a brief introduction about yourself and why you're passionate about enhancing customer experiences.
✨Tip Number 3
Stay flexible! Since the job offers flexible hours, be open to discussing various shifts during interviews. Showing your willingness to adapt can make you a more attractive candidate for the role.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which are key traits for a Customer Service Team Leader.
We think you need these skills to ace Retail Customer Service Team Leader | Flexible Hours & Growth
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for customer engagement. Share examples of how you've gone above and beyond to help customers in previous roles. This will show us that you’re the right fit for enhancing our customer experience.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight relevant experience in retail or customer service, and don’t forget to mention any leadership skills you have. We want to see how you can contribute to our friendly atmosphere!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and passion for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Paddy Power
✨Know the Company Inside Out
Before your interview, take some time to research the betting company. Understand their values, mission, and what sets them apart in the industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Communication Skills
As a Customer Service Team Leader, strong communication is key. Prepare examples from your past experiences where you effectively resolved customer issues or led a team. Practising these scenarios can help you articulate your skills clearly during the interview.
✨Demonstrate Your Passion for Customer Engagement
The role requires a genuine passion for enhancing customer experience. Think of specific instances where you went above and beyond for customers. Sharing these stories will highlight your commitment to providing top-notch service and make you stand out.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your interest in the role and helps you gauge if it’s the right fit for you.
