Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to create an amazing customer experience in retail shops.
- Company: Join a leading betting company with a focus on hospitality.
- Benefits: Enjoy competitive pay, performance bonuses, and flexible working hours.
- Why this job: Be the face of customer service and make every visit memorable.
- Qualifications: Proactive attitude and a passion for helping customers.
- Other info: Great opportunity for career growth in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading betting company is seeking a Customer Service Team Leader to ensure a welcoming experience for customers in retail shops.
Responsibilities include:
- Engaging with visitors
- Assisting with bets
- Maintaining shop presentation
- Ensuring smooth operations in the absence of the Shop Manager
The ideal candidate is proactive, motivated, and passionate about customer service.
A competitive salary and various employee benefits such as performance bonuses and flexible work patterns are offered.
Retail Customer Service Team Lead - Hospitality Champion employer: Paddy Power
Contact Detail:
Paddy Power Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Team Lead - Hospitality Champion
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the betting company. Check out their social media and website to understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice your customer service scenarios! Since the role is all about ensuring a welcoming experience, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your passion for customer service.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Customer Service Team Leader position.
We think you need these skills to ace Retail Customer Service Team Lead - Hospitality Champion
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to create a welcoming experience for customers in previous roles.
Highlight Your Leadership Skills: As a Team Lead, we want to see your leadership qualities. Mention any experience you have in guiding teams or managing operations, especially in fast-paced environments like retail or hospitality.
Tailor Your Application: Make sure to customise your application to match the job description. Use keywords from the posting, like 'proactive' and 'motivated', to show that you’re the perfect fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Paddy Power
✨Know the Company Inside Out
Before your interview, do some homework on the betting company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Customer Service Team Leader, your ability to engage with customers is crucial. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your proactive approach and how it positively impacted the customer experience.
✨Demonstrate Leadership Qualities
Since you'll be stepping in for the Shop Manager, it's important to showcase your leadership skills. Think of situations where you've led a team or resolved conflicts. Be ready to discuss how you motivate others and ensure smooth operations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your enthusiasm for the role. Inquire about the team dynamics, what a typical day looks like, or how success is measured in this position. It’s a great way to demonstrate your interest and gather valuable insights.
