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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and enhance the betting experience.
- Company: A top retail betting company known for its inclusive culture.
- Benefits: Earn £12.75 per hour, plus performance bonuses and flexible hours.
- Why this job: Join a dynamic team that values hospitality and customer relationships.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Great opportunity for career growth in a vibrant environment.
The predicted salary is between 12 - 16 £ per hour.
A leading retail betting company is seeking a Customer Service Team Leader in Tees Valley. You will ensure customers have an outstanding experience, assist them in placing bets, and maintain shop standards. The role emphasizes excellent customer service and relationship building.
A competitive salary of £12.75 per hour is offered, along with various benefits including performance bonuses and flexible work patterns. Join a team that values inclusivity and outstanding hospitality.
Retail Customer Experience Team Lead employer: Paddy Power
Contact Detail:
Paddy Power Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Experience Team Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with providing outstanding customer service and relationship building, just like they want!
✨Tip Number 3
Show off your personality! When you get the chance to meet them, let your passion for customer service shine through. They’re looking for someone who fits their inclusive and hospitable vibe.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Retail Customer Experience Team Lead
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you can create outstanding experiences for customers and build strong relationships. Share any relevant experiences that highlight your skills in this area!
Tailor Your Application: Make sure to customise your application to fit the Retail Customer Experience Team Lead role. Use keywords from the job description and relate your past experiences to the responsibilities mentioned. This shows us you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Highlight your key achievements and skills that align with the job requirements.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Paddy Power
✨Know the Company Inside Out
Before your interview, do some homework on the retail betting company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Service Team Leader, you'll need to demonstrate your ability to provide outstanding customer experiences. Prepare examples from your past roles where you've gone above and beyond for customers. Highlight your relationship-building skills and how they contributed to customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think about how you would handle difficult customer situations or maintain shop standards under pressure. Practising these scenarios can help you articulate your thought process and decision-making skills clearly.
✨Emphasise Inclusivity and Teamwork
Since the company values inclusivity, be ready to discuss how you foster a welcoming environment in your previous roles. Share experiences where you collaborated with diverse teams or supported colleagues, as this will resonate well with their focus on outstanding hospitality.
