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- Tasks: Lead a team to deliver outstanding customer service in a vibrant retail environment.
- Company: A top retail betting company in the UK with a focus on customer experience.
- Benefits: Competitive salary, performance bonuses, flexible hours, and family leave options.
- Why this job: Join a dynamic team and make a difference in customers' experiences every day.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Exciting opportunities for career growth in a fast-paced industry.
The predicted salary is between 36000 - 60000 £ per year.
A leading retail betting company in the UK is looking for a Customer Service Team Leader who will provide exceptional service in our shops. The ideal candidate will engage warmly with customers, assist with various betting channels, and ensure the shop operates smoothly in the absence of management.
The role offers a competitive salary with multiple employee benefits including performance bonuses, flexible work patterns, and comprehensive family leave options.
Retail Customer Experience Team Lead in Melton Mowbray employer: Paddy Power
Contact Detail:
Paddy Power Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Experience Team Lead in Melton Mowbray
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show you're genuinely interested and aligned with what they stand for.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations in a retail environment. Being able to demonstrate your problem-solving skills will really impress them during the interview.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They might share insights about the company culture or even refer you internally, which can give you a leg up in the hiring process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Retail Customer Experience Team Lead in Melton Mowbray
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing exceptional customer service. Share any relevant experiences where you’ve gone above and beyond to help customers, as this will resonate with our values.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Customer Service Team Leader. We want to see how you can engage warmly with customers and ensure smooth operations in our shops.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re the perfect fit for the team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Paddy Power
✨Know the Company Inside Out
Before your interview, make sure you research the retail betting company thoroughly. Understand their values, services, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Customer Service Team Leader, your ability to engage warmly with customers is crucial. Prepare examples from your past experiences where you provided exceptional service or resolved conflicts. This will demonstrate your capability to lead a team in delivering top-notch customer experiences.
✨Be Ready for Scenario-Based Questions
Expect scenario-based questions that assess how you would handle specific situations in the shop. Think about potential challenges you might face and how you would address them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Highlight Your Leadership Qualities
Since the role involves leading a team, be prepared to discuss your leadership style and experiences. Share instances where you motivated your team, managed conflicts, or ensured smooth operations. This will give the interviewers confidence in your ability to step up in the absence of management.
