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- Tasks: Lead a team to create an amazing customer experience in retail shops.
- Company: A top betting company known for its vibrant atmosphere.
- Benefits: Competitive salary, performance bonuses, and flexible work patterns.
- Why this job: Be the face of customer service and make every visit memorable.
- Qualifications: Proactive attitude and a passion for helping customers.
- Other info: Join a dynamic team with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
A leading betting company is seeking a Customer Service Team Leader to ensure a welcoming experience for customers in retail shops.
Responsibilities include:
- Engaging with visitors
- Assisting with bets
- Maintaining shop presentation
- Ensuring smooth operations in the absence of the Shop Manager
The ideal candidate is proactive, motivated, and passionate about customer service.
A competitive salary and various employee benefits such as performance bonuses and flexible work patterns are offered.
Retail Customer Service Team Lead - Hospitality Champion in London employer: Paddy Power
Contact Detail:
Paddy Power Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Team Lead - Hospitality Champion in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the betting company. Check out their social media and website to understand their values and what they stand for. This will help you connect with them during your chat.
✨Tip Number 2
Show off your customer service skills! Think of specific examples from your past experiences where you went above and beyond for customers. We want to hear those stories that highlight your proactive and motivated approach to customer service.
✨Tip Number 3
Practice makes perfect! Grab a friend or family member and do some mock interviews. This will help you feel more comfortable talking about your experience and how you can ensure a welcoming experience for customers in retail shops.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in the role and makes it easier for us to keep track of your application. Plus, you might find some extra tips and resources there!
We think you need these skills to ace Retail Customer Service Team Lead - Hospitality Champion in London
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to create a welcoming experience for customers in previous roles.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that align with the Retail Customer Service Team Lead role. We want to see how your background makes you the perfect fit for our team!
Be Proactive in Your Approach: In your written application, demonstrate your proactive nature by discussing times when you've taken initiative in past jobs. This will show us that you're ready to step up and lead in the absence of the Shop Manager.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Paddy Power
✨Know the Company Inside Out
Before your interview, do some homework on the betting company. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Customer Service Team Leader, your ability to engage with customers is crucial. Prepare examples from your past experiences where you went above and beyond for a customer. Highlight your proactive approach and how it positively impacted the customer experience.
✨Demonstrate Leadership Qualities
Since you'll be stepping in for the Shop Manager, it's important to showcase your leadership skills. Think of situations where you've led a team or resolved conflicts. Be ready to discuss how you motivate others and ensure smooth operations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can grow within the company.
