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- Tasks: Lead a team to deliver exceptional customer experiences in a vibrant retail environment.
- Company: A top retail betting company known for its friendly atmosphere.
- Benefits: Competitive salary, flexible work patterns, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Supportive environment with potential for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading retail betting company in Greenock is seeking a Customer Service Team Leader to ensure outstanding customer experiences in their shops. The role involves engaging customers warmly, maintaining high presentation standards, and assisting with various betting channels while promoting retail and online products.
The ideal candidate will thrive in a friendly atmosphere and support operational functions in the absence of the Shop Manager. Competitive salary and flexible work patterns offered.
Retail Customer Experience Team Lead in Greenock employer: Paddy Power
Contact Detail:
Paddy Power Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Experience Team Lead in Greenock
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the retail betting company. Understanding their values and how they engage with customers can help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your customer engagement skills! Since the role is all about providing outstanding customer experiences, think of examples from your past where you've gone above and beyond for a customer. This will help you shine during the interview.
✨Tip Number 3
Be ready to discuss teamwork! As a Team Lead, you'll need to support your colleagues and the Shop Manager. Prepare some stories that highlight your ability to work well in a team and how you've helped others succeed in a friendly atmosphere.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows you're serious about joining our team. Don't miss out on this opportunity to lead a fantastic customer experience!
We think you need these skills to ace Retail Customer Experience Team Lead in Greenock
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing outstanding customer experiences. Share examples of how you've engaged with customers in the past and what makes you thrive in a friendly atmosphere.
Highlight Relevant Experience: Make sure to detail any previous roles that relate to customer service or team leadership. We want to know how your background aligns with the responsibilities of the Retail Customer Experience Team Lead position.
Be Authentic and Personable: We love a bit of personality! Don’t be afraid to let your unique voice shine through in your application. A warm and engaging tone can make a big difference in how we perceive your fit for our team.
Apply Through Our Website: To ensure your application gets the attention it deserves, please apply directly through our website. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at Paddy Power
✨Know the Company Inside Out
Before your interview, do some homework on the retail betting company. Understand their values, products, and customer service approach. This will help you tailor your answers and show that you're genuinely interested in contributing to their team.
✨Showcase Your Customer Engagement Skills
As a Customer Service Team Leader, you'll need to demonstrate your ability to engage customers warmly. Prepare examples from your past experiences where you've successfully created positive customer interactions. This will highlight your suitability for the role.
✨Highlight Your Leadership Qualities
Since you'll be supporting operational functions in the absence of the Shop Manager, it's crucial to showcase your leadership skills. Think of instances where you've led a team or taken initiative, and be ready to discuss how you can motivate and guide your colleagues.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific situations in a retail environment. Practice responses to scenarios like dealing with difficult customers or promoting products effectively. This will demonstrate your problem-solving abilities and readiness for the role.
