Retail Customer Experience Lead | Flexible Hours & Bonuses in Gloucester
Retail Customer Experience Lead | Flexible Hours & Bonuses

Retail Customer Experience Lead | Flexible Hours & Bonuses in Gloucester

Gloucester Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create amazing customer experiences in our retail shops.
  • Company: A top retail betting company known for its vibrant atmosphere.
  • Benefits: Enjoy flexible hours, performance bonuses, and great employee perks.
  • Why this job: Be part of a dynamic team delivering exceptional hospitality every day.
  • Qualifications: Strong leadership skills and a passion for customer service.
  • Other info: Join us for a fun and rewarding career in retail!

The predicted salary is between 36000 - 60000 Β£ per year.

A leading retail betting company is seeking a Customer Service Team Leader in Gloucester to ensure an outstanding customer experience in shops. The role involves building effective relationships, engaging with customers, and promoting products while maintaining shop standards.

This position offers a competitive salary, performance bonuses, flexible work patterns, and various employee benefits. Join us to deliver excellent hospitality in a dynamic retail environment.

Retail Customer Experience Lead | Flexible Hours & Bonuses in Gloucester employer: Paddy Power

As a leading retail betting company, we pride ourselves on fostering a vibrant work culture that prioritises employee well-being and growth. Our Gloucester location offers flexible hours, competitive salaries, and performance bonuses, ensuring that our team members are rewarded for their hard work while enjoying a supportive environment that encourages personal and professional development. Join us to be part of a dynamic team dedicated to delivering exceptional customer experiences in a fast-paced retail setting.
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Contact Detail:

Paddy Power Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Customer Experience Lead | Flexible Hours & Bonuses in Gloucester

✨Tip Number 1

Network like a pro! Reach out to people in the retail industry, especially those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Prepare for the interview by practising common questions related to customer service and team leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your passion for customer experience! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to delivering excellent hospitality.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Retail Customer Experience Lead | Flexible Hours & Bonuses in Gloucester

Customer Service Skills
Relationship Building
Engagement Skills
Product Promotion
Shop Standards Maintenance
Hospitality Skills
Team Leadership
Communication Skills
Flexibility
Performance Management

Some tips for your application 🫑

Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for delivering outstanding customer experiences. Share examples of how you've engaged with customers in the past and what you love about creating a welcoming environment.

Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences that align with the role. We want to see how your background fits with our mission of providing excellent hospitality in retail.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Customer Service Team Leader position.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with flexible hours and bonuses.

How to prepare for a job interview at Paddy Power

✨Know the Company Inside Out

Before your interview, make sure you research the retail betting company thoroughly. Understand their values, products, and what sets them apart in the market. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.

✨Showcase Your Customer Service Skills

As a Customer Service Team Leader, your ability to engage with customers is crucial. Prepare examples from your past experiences where you've successfully built relationships or resolved issues. Highlight how you can promote products while ensuring an outstanding customer experience.

✨Demonstrate Leadership Qualities

This role requires strong leadership skills. Be ready to discuss your approach to leading a team, motivating staff, and maintaining shop standards. Think of specific instances where you've led a team to success or improved customer satisfaction.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or how they measure success in customer service. This shows your enthusiasm for the role and helps you determine if it’s the right fit for you.

Retail Customer Experience Lead | Flexible Hours & Bonuses in Gloucester
Paddy Power
Location: Gloucester

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