Customer Service Team Leader

Join to apply for the Customer Service Team Leader role at Paddy Power 2 days ago Be among the first 25 applicants Your Role in the Team Paddy\’s Customer Service Team Leaders are the face of the business! We want people who love talking and getting to know our customers. Staying calm under pressure, you must constantly look for ways to improve yourself and the shop. We are forever pushing and exploring new ways to drive the business to adapt to Retail\’s ever-evolving Online presence! Ideally, we want people who will embrace technology as they will flourish in Paddy Power, combining their ability to promote our online products and services within our shops and still provide an epic customer journey. Pay Rate £12.75/hour Responsibilities Responsible for all shop operations including opening and closing procedures Taking and processing bets Maintaining shop presentation standards Adapting to different situations while staying customer obsessed Complying with Social Responsibility duties What’s in It for You? Competitive industry-leading pay rates Salary increase after 6 months 20% discount on FlutterShares Refer & Earn scheme Healthy work environment Maternity & Paternity leave top-up Company Sick Pay scheme (up to 5 weeks) Free eye tests & discount on VDU glasses Birthday day off Six free counseling sessions & 24/7 EAP support Team activities and competitions Retail discounts (WRKIT) Live sports streamed in shop Festive events and social activities Opportunities for secondment to Head Office Additional Details Seniority level: Entry level Employment type: Part-time Job function: Other Industry: Entertainment Providers Note: This job posting is active; no indication of expiration was found. #J-18808-Ljbffr