Retail Customer Experience Team Lead in Broadway
Retail Customer Experience Team Lead

Retail Customer Experience Team Lead in Broadway

Broadway Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer service in a vibrant retail environment.
  • Company: A top retail betting company known for its engaging atmosphere.
  • Benefits: Competitive pay, performance bonuses, and flexible work patterns.
  • Why this job: Join a dynamic team and make a difference in customer experiences.
  • Qualifications: Proactive attitude, motivation, and a passion for service.

The predicted salary is between 28800 - 43200 Β£ per year.

A leading retail betting company is seeking a Customer Service Team Leader to provide outstanding service in their shops. You will engage with customers, assisting them in placing bets and ensuring a welcoming atmosphere. The ideal candidate is proactive, motivated, and ready to achieve results, with a passion for service. This position offers competitive pay, performance bonuses, and flexible work patterns, along with other benefits.

Retail Customer Experience Team Lead in Broadway employer: Paddy Power

As a leading retail betting company, we pride ourselves on fostering a dynamic and supportive work environment where our employees can thrive. With competitive pay, performance bonuses, and flexible work patterns, we prioritise employee well-being and growth, ensuring that our team members are motivated and engaged in delivering exceptional customer service. Join us to be part of a culture that values passion for service and rewards your contributions in a vibrant retail setting.
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Contact Detail:

Paddy Power Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Customer Experience Team Lead in Broadway

✨Tip Number 1

Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service scenarios! Think about how you'd handle different situations in a retail environment. Role-playing with a friend can help you feel more confident when discussing your approach during interviews.

✨Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you for the position, giving you a leg up in the application process.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Retail Customer Experience Team Lead in Broadway

Customer Service Skills
Team Leadership
Proactivity
Motivation
Results-Oriented
Communication Skills
Problem-Solving Skills
Interpersonal Skills
Attention to Detail
Ability to Work in a Fast-Paced Environment
Flexibility
Sales Skills

Some tips for your application 🫑

Show Your Passion for Service: When writing your application, let your enthusiasm for customer service shine through. We want to see how you engage with customers and create a welcoming atmosphere, so share any relevant experiences that highlight your passion.

Be Proactive in Your Approach: In your written application, demonstrate your proactive nature. Use examples from your past roles where you took the initiative to solve problems or improve customer experiences. This will show us you're ready to achieve results!

Tailor Your Application: Make sure to customise your application to fit the Retail Customer Experience Team Lead role. Highlight skills and experiences that align with the job description, so we can see why you’re the perfect fit for our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process. Plus, it’s super easy!

How to prepare for a job interview at Paddy Power

✨Know the Company Inside Out

Before your interview, make sure you research the retail betting company thoroughly. Understand their values, mission, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Customer Service Skills

As a Customer Service Team Leader, your ability to engage with customers is crucial. Prepare examples from your past experiences where you provided outstanding service or resolved conflicts. Highlight how you created a welcoming atmosphere and motivated your team to achieve results.

✨Demonstrate Proactivity and Motivation

The ideal candidate is proactive and motivated, so be ready to discuss times when you took the initiative in previous roles. Share specific instances where your actions led to positive outcomes, whether it was improving customer satisfaction or boosting team performance.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the team dynamics, how success is measured, or what challenges the company currently faces. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.

Retail Customer Experience Team Lead in Broadway
Paddy Power
Location: Broadway

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