At a Glance
- Tasks: Lead a vibrant shop environment while mentoring your team to achieve targets.
- Company: Join Paddy Power, a fun and inclusive workplace that values people.
- Benefits: Competitive pay, career development, and a supportive team culture.
- Other info: Embrace diversity and bring your unique perspective to our team.
- Why this job: Make a real impact by creating an enjoyable experience for customers.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As the Shop Manager you set the tone for the shop, creating an entertaining environment which our customers love to be in, whilst leading your team to reach store targets, as well as provide full operational support and direction to them. You will ensure that the experience for every Paddy Power customer is best in class. Your passion for technology will help you and your team to promote our online and retail products and services.
We believe results don't just come from targets, but also team progression. At Paddy Power, we want Managers who take pride in developing their team and show the desire to train them for the next level of their career. Our business is people, so it's up to you as a manager to ensure you give the team the tools to succeed!
How you’ll do it? We want people who will stay customer orientated by building strong and positive relationships; crafting an enjoyable environment which punters love and repeatedly come back to. This will include mentoring and guiding your team to be able to deliver excellent customer service both face to face and over the phone.
Other duties will include:
- Know the business by speaking with the local community and competitors to better understand their customers and gain local market insights
- Set the example by offering strong mentorship and constructive feedback to drive your team toward achieving high standards collaboratively
- Be a clear communicator by actively encouraging your colleagues to share ideas on how things can be done better, quicker and easier
- Play by the rules by making sure the shop adheres to Social Responsibility commitments and all shop operational procedures, including cash management procedures
- Lead by example and empower your team to uphold and maintain shop presentation standards.
And the Values that guide us? Here they are: Customer First, always | Change the Game | Win Together | Free to Be Me. We’re proud of our 4 Values, they reflect what matters most to our people and will guide the decisions we make, represent what we believe in and support how we do things at Paddy Power.
We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role. If you require any reasonable adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.
Shop Manager in Barking employer: Paddy Power
At Paddy Power, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As a Shop Manager, you will not only lead a passionate team but also have access to extensive training and development opportunities to help you and your team thrive. Our commitment to customer satisfaction and team progression ensures that every day is rewarding, making our shops a fantastic place to work and grow.
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager in Barking
✨Tip Number 1
Get to know the company culture before your interview. Dive into Paddy Power's values and think about how you can embody them. This will help you connect with the team and show that you're a perfect fit!
✨Tip Number 2
Practice your communication skills! As a Shop Manager, you'll need to lead and inspire your team. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the shop environment. They might share valuable insights that could give you an edge in your interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Paddy Power family!
We think you need these skills to ace Shop Manager in Barking
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for the role shine through in your application. We want to see how much you care about creating an entertaining environment and leading a team. Share examples of how you've done this in the past!
Be Customer-Focused:Remember, it's all about the customers! Highlight your experience in building strong relationships and delivering excellent service. We love candidates who can demonstrate their commitment to putting customers first.
Communicate Clearly:Your written application should reflect your communication skills. Be clear and concise, and don't hesitate to share your ideas on how to improve operations or team dynamics. We appreciate innovative thinkers!
Embrace Our Values:Familiarise yourself with our values: Customer First, Change the Game, Win Together, Free to Be Me. Make sure to weave these into your application to show us you're a great fit for our culture. And remember, apply through our website!
How to prepare for a job interview at Paddy Power
✨Know the Company Inside Out
Before your interview, make sure you research Paddy Power thoroughly. Understand their values, especially 'Customer First' and 'Win Together'. This will help you align your answers with what they stand for and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to lead a team effectively. Prepare examples of how you've mentored or developed team members in the past. Highlight your ability to provide constructive feedback and create a positive environment, as this is key to achieving store targets.
✨Emphasise Customer Orientation
Paddy Power values customer relationships highly. Be ready to discuss how you've built strong connections with customers in previous roles. Share specific instances where you went above and beyond to ensure a great customer experience, both in-person and over the phone.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the shop's culture, team dynamics, and how they measure success. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
