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For Companies At a Glance
- Tasks: Lead a team to create amazing customer experiences in a vibrant retail environment.
- Company: A top retail betting company known for its inclusive and supportive culture.
- Benefits: Competitive salary, employee perks, and opportunities for personal growth.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Experience in customer service and strong leadership skills.
- Other info: Great career progression opportunities in a fun and engaging workplace.
The predicted salary is between 28800 - 43200 £ per year.
A leading retail betting company seeks a Customer Service Team Leader to ensure outstanding experiences for customers in their shops. You'll engage with visitors, promote products, and maintain a welcoming environment.
Responsibilities include:
- Assisting in bet placements
- Shop presentation
- Managing operations in the absence of higher management
A competitive salary and various employee perks are offered, along with a supportive work culture that values inclusivity and growth.
Retail Customer Experience Team Lead in Ashford employer: Paddy Power
Contact Detail:
Paddy Power Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Experience Team Lead in Ashford
✨Tip Number 1
Get to know the company inside out! Research their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with hiring managers or team members, be ready to share your experience and how it aligns with creating outstanding customer experiences. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Retail Customer Experience Team Lead in Ashford
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing top-notch customer experiences shine through. We want to see how you engage with customers and create a welcoming atmosphere in your previous roles.
Highlight Relevant Experience: Make sure to showcase any experience you have in retail or customer service. We’re looking for examples of how you've successfully managed operations or assisted customers, especially in fast-paced environments.
Tailor Your Application: Don’t just send the same application everywhere! Take a moment to tailor your CV and cover letter to reflect the specific skills and qualities we’re looking for in a Retail Customer Experience Team Lead. It shows us you care!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, it’s super easy!
How to prepare for a job interview at Paddy Power
✨Know the Company Inside Out
Before your interview, make sure you research the retail betting company thoroughly. Understand their values, products, and what sets them apart in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Customer Service Team Leader, your ability to engage with customers is crucial. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Highlight how you’ve created welcoming environments and resolved issues, as this will resonate well with the interviewers.
✨Demonstrate Leadership Qualities
Since you'll be managing operations in the absence of higher management, it’s important to showcase your leadership skills. Think of instances where you’ve led a team or taken initiative. Be ready to discuss how you motivate others and handle challenges, as this will reflect your capability to lead the team effectively.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the company culture, opportunities for growth, and how they measure success in the Customer Experience Team. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.
