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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and promote products.
- Company: A leading retail betting company with a vibrant team culture.
- Benefits: Competitive salary, performance bonuses, and great employee perks.
- Why this job: Join a dynamic environment where you can make a real difference for customers.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible hours and opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading retail betting company is seeking a Customer Service Team Leader to ensure an outstanding experience for customers in their Ashford shop. The ideal candidate will engage warmly with customers, promote both online and retail products, and maintain a friendly atmosphere.
Key responsibilities include:
- Hosting customers
- Assisting with bets
- Training team members
- Ensuring shop standards
This role offers a competitive salary, performance bonuses, and various employee benefits, making it an excellent opportunity to join a vibrant team.
Customer Service Team Leader - Flexible Hours & Rewards in Ashford employer: Paddy Power
Contact Detail:
Paddy Power Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Team Leader - Flexible Hours & Rewards in Ashford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the retail betting industry and the specific company culture. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your leadership qualities! As a Team Leader, you'll need to train and motivate your team. Prepare to discuss how you've successfully led a team or project in the past, and what strategies you used to keep everyone on track.
✨Tip Number 4
Don’t forget to apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s a great way to stay updated on any new opportunities that might pop up!
We think you need these skills to ace Customer Service Team Leader - Flexible Hours & Rewards in Ashford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you engage with customers and create a friendly atmosphere. Don’t be afraid to show us your warmth and enthusiasm for the role.
Highlight Relevant Experience: Make sure to mention any previous experience in customer service or team leadership. We’re looking for someone who can assist with bets and train team members, so share examples that demonstrate your skills in these areas.
Tailor Your Application: Take a moment to tailor your application to our job description. Mention how your skills align with promoting both online and retail products, and how you can maintain shop standards. This shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates about the role. Plus, we love seeing applications come through our platform!
How to prepare for a job interview at Paddy Power
✨Know the Company Inside Out
Before your interview, take some time to research the retail betting company. Understand their products, values, and what sets them apart in the industry. This knowledge will help you engage more meaningfully during the conversation and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Customer Service Team Leader, you'll need to demonstrate your ability to create an outstanding experience for customers. Prepare examples from your past experiences where you've successfully engaged with customers, resolved issues, or trained team members. This will highlight your suitability for the role.
✨Practice Your Warm Engagement
Since the role requires promoting a friendly atmosphere, practice your warm engagement skills. Think about how you would greet a customer or assist them with bets. Role-playing with a friend can help you feel more comfortable and natural during the actual interview.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
