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- Tasks: Lead a vibrant shop environment while mentoring your team to achieve targets.
- Company: Join Paddy Power, a fun and inclusive workplace that values teamwork.
- Benefits: Competitive pay, career development, and a supportive team culture.
- Other info: Embrace diversity and bring your unique perspective to our team.
- Why this job: Make a real impact by creating an enjoyable experience for customers.
- Qualifications: Passion for customer service and leadership skills.
The predicted salary is between 29000 - 31000 £ per year.
YOUR ROLE IN THE TEAM? As the Shop Manager you set the tone for the shop, creating an entertaining environment which our customers love to be in, whilst leading your team to reach store targets, as well as provide full operational support and direction to them. You will ensure that the experience for every Paddy Power customer is best in class. Your passion for technology will help you and your team to promote our online and retail products and services.
We believe results don't just come from targets, but also team progression. At Paddy Power, we want Managers who take pride in developing their team and show the desire to train them for the next level of their career. Our business is people, so it's up to you as a manager to ensure you give the team the tools to succeed!
How you’ll do it? We want people who will stay customer orientated by building strong and positive relationships; crafting an enjoyable environment which punters love and repeatedly come back to. This will include mentoring and guiding your team to be able to deliver excellent customer service both face to face and over the phone.
- Know the business by speaking with the local community and competitors to better understand their customers and gain local market insights
- Set the example by offering strong mentorship and constructive feedback to drive your team toward achieving high standards collaboratively
- Be a clear communicator by actively encouraging your colleagues to share ideas on how things can be done better, quicker and easier
- Play by the rules by making sure the shop adheres to Social Responsibility commitments and all shop operational procedures, including cash management procedures
- Lead by example and empower your team to uphold and maintain shop presentation standards.
And the Values that guide us? Here they are: Customer First, always | Change the Game | Win Together | Free to Be Me. We’re proud of our 4 Values, they reflect what matters most to our people and will guide the decisions we make, represent what we believe in and support how we do things at Paddy Power.
We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role. If you require any reasonable adjustments to make this role work for you let us know, and we’ll see how we can accommodate them.
Shop Manager in Aberdeen employer: Paddy Power
Contact Detail:
Paddy Power Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Manager in Aberdeen
✨Tip Number 1
Get to know the company culture before your interview. Check out Paddy Power's social media and website to see how they engage with customers and their team. This will help you align your answers with their values during the chat.
✨Tip Number 2
Practice your communication skills! As a Shop Manager, you'll need to lead and inspire your team. Try role-playing common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 3
Show off your passion for customer service! Think of examples where you've gone above and beyond for customers in the past. This will demonstrate that you truly embody the 'Customer First' value that Paddy Power stands for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Paddy Power team and ready to make an impact.
We think you need these skills to ace Shop Manager in Aberdeen
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for the role shine through in your application. We want to see how much you care about creating a fantastic environment for customers and leading a team. Share examples of how you've done this in the past!
Be Authentic: We value individuality, so don’t be afraid to let your personality come through. Use your own voice and style in your application to show us who you really are. Remember, we’re looking for someone who fits our culture!
Highlight Team Development: Since we believe in growing together, make sure to mention any experience you have in mentoring or developing others. We want to know how you’ve helped your team succeed and reach their goals.
Apply Through Our Website: To make things easier for both of us, apply directly through our website. It’s the best way to ensure your application gets to the right people quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Paddy Power
✨Know the Company Inside Out
Before your interview, make sure you research Paddy Power thoroughly. Understand their values, especially 'Customer First' and 'Win Together'. This will help you align your answers with what they stand for and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll be leading a team. Prepare examples of how you've successfully mentored or guided others in the past. Highlight your ability to communicate clearly and foster a positive environment, as this is crucial for the role.
✨Demonstrate Customer Orientation
Be ready to discuss how you prioritise customer experience. Share specific instances where you've gone above and beyond to ensure customer satisfaction. This aligns perfectly with Paddy Power's focus on creating an enjoyable environment for punters.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in the shop. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.