Senior GTM Program Manager in London

Location: UK

Employment Type: Full time

Location Type: Remote

Department: Commercial Revenue Operations and Insights

What do we do?

As the SaaS space expands, there's more potential than ever for growing software companies. Having a great product is only part of the journey. B2B SaaS companies today face endless competition, live or die by customer acquisition costs, have to earn customer loyalty every day, need to operate across borders, and must navigate increasingly complex regulations. Our all-in-one platform is purpose‐built for modern SaaS execution and already powers growth for over 2000 software companies, globally. Our Revenue Delivery Platform integrates checkout, payment, and subscription management, making it easy for businesses to activate new business models, enter new markets, turn on new offerings, and renew subscriptions without friction and we handle compliance globally, so our Sellers always operate with full integrity.

The Role:

We're hiring a Senior GTM Program Manager to act as the connective tissue across our Go‐to‐market function, owning program execution, stakeholder coordination, strategic initiatives, and operational rigour for our cross‐functional go‐to‐market initiatives. Reporting to the Head of GTM Enablement & Programs, and working closely with the Go‐to‐market leadership, this high‐impact role focuses on planning, co‐ordination and delivery of business‐critical GTM projects. This role is ideal for someone who thrives in high‐velocity, high‐growth environments and executes with precision and clarity. If you're structured but adaptable, operational but strategic, love driving momentum across complex teams, and are adept at stakeholder management, this is your role.

What you'll do:

• Partner with GTM leaders to drive the definition and execution of complex, cross‐functional GTM initiatives that directly support company growth and revenue goals.
• Create and manage program plans, timelines, and success metrics while identifying potential risks and considerations. Ensure clear ownership, aligned priorities, and measurable outcomes.
• Facilitate collaboration and cross‐functional alignment across Sales, Marketing, CS, Product, and RevOps. Ensure alignment on goals, dependencies, and decisions.
• Ensure consistent progress by leading key cadences to maintain momentum and accountability.
• Navigate ambiguity, anticipate blockers, remove roadblocks while maintaining momentum, trust and transparency.
• Act as an executional right hand to the CRO and the wider GTM Leadership team, helping turn strategy into coordinated execution across the GTM org.
• Change management of key initiatives including messaging/communication planning. Co‐ordinate with enablement, RevOps, and others to ensure successful rollout of key initiatives.

We'd love to hear from you if you are:

• Experience working with Go‐to‐market teams, ideally within SaaS/Payments companies.
• A strategic and critical thinker, who can connect dots and objectively analyse input to form a proposed plan of action.
• A natural cross‐functional collaborator, across all levels and functions of an organisation. Strong stakeholder management skills are key. In particular, you should be adept at influencing senior sales leadership.
• A fast learner and self‐starter, who thrives in a dynamic environment.
• A clear, concise communicator who can simplify complex concepts.
• Bonus: Experience using AI to streamline GTM processes and improve productivity.

Why you'll love working at Paddle:

We are a diverse team of 160 and growing people. We care deeply about enabling a great culture which is inclusive no matter your background. We celebrate our diverse group of talented employees and we pride ourselves on our transparent, collaborative, friendly and respectful culture. We live and breathe our values, which are: Exceptional Together, Execute with impact, Better than Yesterday.

We offer a full suite of benefits, including attractive salaries, stock options, pension plans, private healthcare, a health & wellbeing platform and coaching sessions. We are a 'digital‐first' company, which means you can work remotely or from our amazing office if you prefer, or even a bit of both! We offer all team members unlimited holidays and 4 months paid family leave regardless of gender. We love our casual dress code, annual company retreats and much more. We truly invest in learning and will help you with your personal development, from constant exposure to new challenges, an annual learning stipend to regular internal and external training.

Our Mission:

Our mission is to help software companies succeed — enabling them to focus on creating products the world loves. Thousands of companies rely on our e‐commerce platform to sell their software products globally, as well as our powerful analytics and marketing tools to understand and grow their businesses. Our vision is to become the platform that all software companies use to run and grow their business. We aim to replace a fragmented ecosystem of specialised tools with a unified platform that removes the complex burden that comes with running a software business, whilst also providing unparalleled insight to help them grow faster.

Deloitte Fast 50 named us amongst the fastest growing software companies in the UK four years running, and we've raised over $93m in funding from incredible investors such as FTV Capital, Kindred, Notion, and 83North.

Equal opportunities:

We believe in having diverse teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds to apply and we don't discriminate based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability or age. Our office is wheelchair friendly and we are a family‐friendly employer.