Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage property claims, assess damage, and negotiate with insurers for the best outcomes.
- Company: Paddl simplifies property reinstatement after damage with a client-focused approach.
- Benefits: 30 days annual leave, flexible working, professional training opportunities, and travel contributions.
- Other info: Opportunity for career growth and development in a supportive environment.
- Why this job: Join a dynamic team making a real difference in property recovery and client satisfaction.
- Qualifications: Experience in property management and insurance claims, with strong negotiation skills.
The predicted salary is between 38000 - 55000 £ per year.
Who We Are
At Paddl our mission is to simplify the reinstatement of properties after damage. As an FCA regulated Loss Assessors, we work for our clients to provide an exemplary claims management and property reinstatement service. When your property has been damaged, we take the stress out of the claims process, from mitigation and assessment of damage, to managing the claims process and professionally reinstating your property.
The Role
Based in London you will be the go-to person for surveying, claims management, and contractor management. You’ll provide our network of introducers (letting agents, building managers and homeowners) a first class experience throughout the claims process. You will be a strong negotiator with a comprehensive understanding of the insurance landscape and the world of property repairs. You will take an initial property incident (an escape of water, fire, flood or other damage), produce detailed inspection reports, raise an insurance claim and negotiate with insurers on site to get to great client outcomes. In doing this you will require an understanding of property construction, estimates for repairs and the insurance process. You will, of course, be provided with training from Paddl’s experienced surveying and claims handling team and provided compliance modules. This role will require working from client offices and site visits to impacted properties. You will be required to travel around the Edinburgh region with some expansion requiring travel to sites in Glasgow and Fife. You will also work from home for a portion of the week.
What You’ll Do
- Be the first responder to property emergencies, assessing damage and managing the immediate aftermath following damage.
- Have a detailed eye, surveying properties, to produce detailed scopes of work - our tech platform will help you curate these reports.
- You will be the on-site conduit with insurers and their representatives, playing a lead role in claim negotiations.
- Liaise with tenants, property owners and building managers, keeping them informed of the claims process and the reinstatement works.
- Orchestrate repair programmes with our skilled contractors, ensuring timely, budget-friendly, and top-notch results.
- Build and nurture relationships with clients, spreading the word about our services.
- You will schedule and participate in quarterly on-site client (Letting Agent) training to ensure that awareness and adoption of our services is maximised.
- You will lead business development for your region, learning the business value proposition and becoming fluent in articulating Paddl’s services.
- You will drive regional operations managing staff and business processes to enable effective delivery.
What We’re Looking For
The ideal candidate will:
- Have a good understanding of the construction of domestic buildings.
- Be comfortable in a construction environment and have a good understanding of property repairs and contractor management.
- Experienced in property management, maintenance and ideally property insurance claims handling.
- Understand the nature of building insurance, comfortable supporting homeowners and being the driving force when negotiating with insurers.
- Be a tech-savvy individual with strong IT skills with an eye for detail - able to formulate coherent reports.
- Have experience of client management.
- Hold a full and valid UK driving license.
The role will require a full DBS check prior to commencing the role.
Additional Benefits
- 30 days a year annual leave, inclusive of bank holidays.
- Option childcare benefits - salary sacrifice scheme.
- Statutory pension contributions.
- A 40 hour working week Monday - Friday, the business is flexible to your needs and we support each other to enable the business needs.
- Opportunities to grow and develop your skills in a multifaceted role.
- Opportunity and encouragement to undertake professional training and qualifications, (RICS, CILA).
- Remote working.
- Travel contributions (mileage with optionality of a company car).
Job Type: Full-time
Pay: £38,000.00-£55,000.00 per year
Benefits:
- Childcare.
- Work from home.
Application question(s):
Do you have experience of handling property insurance claims?
Experience: property/building management or property related: 3 years (required)
Willingness to travel: 75% (preferred)
Property Surveyor and Insurance Claims Manager in Liverpool employer: Paddl
Contact Detail:
Paddl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Surveyor and Insurance Claims Manager in Liverpool
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property and insurance sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or clients, make sure to highlight your experience in property management and claims handling. Bring along examples of your work or case studies that demonstrate your expertise. This will help you stand out from the crowd.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly and express your interest. Share how your skills align with their needs, especially in surveying and claims management. It shows initiative and can lead to opportunities that aren’t advertised.
✨Tip Number 4
Utilise our website! We’ve got loads of resources and tips to help you ace your job search. Plus, applying through our site gives you a better chance of being noticed. So, take advantage of what we offer and let’s get you that Property Surveyor and Insurance Claims Manager role!
We think you need these skills to ace Property Surveyor and Insurance Claims Manager in Liverpool
Some tips for your application 🫡
Show Us Your Experience: When you're writing your application, make sure to highlight your experience in property management and insurance claims. We want to see how your background aligns with the role, so don’t hold back on those relevant details!
Be Specific About Your Skills: We love a candidate who knows their stuff! Be specific about your skills in surveying, negotiating with insurers, and managing contractors. Use examples to illustrate how you've successfully navigated similar situations in the past.
Tailor Your Application: Don’t just send a generic application our way. Tailor it to Paddl and the Property Surveyor and Insurance Claims Manager role. Mention our mission and how you can contribute to simplifying the reinstatement process for our clients.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Paddl
✨Know Your Stuff
Make sure you brush up on your knowledge of property construction and insurance claims. Familiarise yourself with common issues like water damage or fire incidents, as well as the claims process. This will help you answer questions confidently and show that you're the right fit for the role.
✨Showcase Your Negotiation Skills
Since you'll be negotiating with insurers, prepare examples of past experiences where you've successfully negotiated outcomes. Think about how you can demonstrate your ability to advocate for clients while maintaining strong relationships with all parties involved.
✨Get Tech-Savvy
Paddl values tech-savvy individuals, so be ready to discuss any relevant software or tools you've used in previous roles. If you have experience with report generation or property management platforms, highlight that during your interview to show you're prepared for the tech side of the job.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask questions about their experiences at Paddl and share your enthusiasm for the role. Demonstrating your interpersonal skills will show that you can nurture relationships with clients and colleagues alike.