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- Tasks: Support GPs by managing appointments, patient records, and basic clinical tasks.
- Company: Dynamic healthcare practice in Central London with a focus on patient care.
- Benefits: Flexible working hours, professional development, and a friendly team environment.
- Why this job: Join a passionate team making a real difference in patient care and health promotion.
- Qualifications: A-levels or equivalent experience in healthcare; strong communication and IT skills.
- Other info: Opportunities for growth and training in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
General Practice Assistants (GPAs) form part of a multi-disciplinary team within primary care and support the senior clinicians with the smooth running of their service. Working across both practice sites, this role is a mix of clinical duties (HCA) alongside communication and administrative tasks, which will help free up clinicians' time and improve the patients' access/experience in practice.
Main duties of the job
- Reviewing incoming medical documents, identifying and coding new diagnoses and treatments and arranging for appropriate actions. This requires quick processing of large volumes of information and critical review skills to identify salient issues.
- Completing basic (non-opinion) forms and core elements of some forms for the GP to approve and sign such as insurance forms, mortgage, benefits agency forms etc.
- Arranging appointments, tests and follow-up appointments for patients.
- Arranging referrals on behalf of the GP both internally (to other clinicians or care coordinators/social prescribers/health and wellbeing coaches) or externally (to the hospital or community clinics).
- After the provision of appropriate training if required, completing simple clinical observations/investigations as directed, such as dipstick urine, taking blood pressure, ECGs, phlebotomy etc (HCA role).
- Helping the GP liaise with external agencies (such as arranging admissions so the GP can continue with their consultations).
- Supporting with QOF reviews.
- Carrying out audits of processes and practice at the surgery.
- Explaining and promoting healthy lifestyle choices.
About us
We are two busy practices based in Central London with a combined list size of approx. 15,500 patients. We have 3 GP Partners supported by a team of experienced salaried GPs, Practice Nurses, Healthcare Assistants, Pharmacists, receptionists and administrators. The partnership has a long history of training and mentoring clinicians at every level. We are patient-centred, forward-thinking, pro-active and our partners and teams are very much involved in the wider primary care system. We have a keen interest in population health and addressing health inequalities. We are a friendly team and organise regular team social events.
Person Specification
- Educated to A level standard or equivalent experience of working in a healthcare environment.
- Problem solver with the ability to process large volumes of information quickly, accurately and effectively and critically interpret and evaluate data as required.
- Ability to communicate and understand the needs of the patient regardless of the challenges they present.
- Excellent communication (written and oral) skills.
- Experience of working with the general public.
- Being polite and confident, flexible and cooperative.
- Sensitive and empathetic in distressing situations.
- Ability to work under pressure/in stressful situations.
- Commitment to ongoing professional development.
- Ability to record accurate clinical notes.
- Ability to work within own scope of practice and understanding when to seek support.
- Strong IT skills (competent in the use of Office and Outlook).
- Clear, polite telephone manner.
- Effective time management (planning and organising).
- Ability to work as a team member and autonomously.
- Good interpersonal skills.
- Ability to follow clinical policy and procedure.
- Disclosure Barring Service (DBS) check.
- GP Assistant Certificate qualification/willingness to undertake a GPA training course.
- Qualified HCA looking to move to a GPA role where there is a mix of clinical and admin duties.
- Experience using SystmOne.
- Experience with General Practice.
- Experience of dealing with a range of clinical conditions.
- Knowledge of health promotion strategies.
- Knowledge of Pre-Diabetes, Diabetes, Hypertension, Asthma, CHD, Immunisations, ECGS.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Full-time, Part-time, Job share, Flexible working.
GP Assistant (GPA) employer: Paddington Green Health Centre
Contact Detail:
Paddington Green Health Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Assistant (GPA)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the healthcare field, attend local events, and join online forums. You never know who might have the inside scoop on a GPA role or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Prepare for interviews by doing mock sessions with friends or family. Focus on common questions related to clinical duties and patient care, so you can showcase your skills and confidence.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, express your enthusiasm for improving patient access and experience. Let them know how you can contribute to their team and make a difference.
✨Tip Number 4
Apply through our website! We’ve got a streamlined process that makes it easy for you to submit your application. Plus, it shows you’re genuinely interested in joining our friendly team at the practice.
We think you need these skills to ace GP Assistant (GPA)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the GP Assistant role. Highlight your relevant experience in healthcare, especially any clinical or administrative tasks you've handled. We want to see how you can fit into our friendly team!
Show Off Your Skills: Don’t forget to showcase your communication skills and ability to handle pressure. Mention any specific experiences where you’ve successfully managed large volumes of information or dealt with patients. This is key for us in a busy practice!
Be Personable: We love a friendly vibe! When writing your application, let your personality shine through. Show us that you’re not just qualified, but also someone who can connect with patients and colleagues alike.
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Paddington Green Health Centre
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a GP Assistant. Familiarise yourself with tasks like arranging appointments, completing forms, and conducting basic clinical observations. This will help you demonstrate your knowledge and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a GPA, you'll need to communicate effectively with both patients and clinicians. Prepare examples of how you've successfully communicated in previous roles, especially in challenging situations. This will highlight your ability to handle the diverse needs of patients and work well within a team.
✨Demonstrate Problem-Solving Abilities
The role requires quick processing of information and critical review skills. Think of specific instances where you've had to solve problems or manage multiple tasks under pressure. Sharing these experiences will illustrate your capability to thrive in a busy practice environment.
✨Express Your Commitment to Professional Development
Let them know you're eager to learn and grow in the role. Mention any relevant training you've completed or express your willingness to undertake the GPA training course. This shows that you're not just looking for a job, but are genuinely interested in contributing to the practice's success.
