At a Glance
- Tasks: Engage with clients to unlock value from our platform and provide tailored solutions.
- Company: Join Pacvue, a leading Commerce Operating System transforming the retail landscape.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Other info: Dynamic role with travel across EMEA and excellent career advancement opportunities.
- Why this job: Be at the forefront of innovation in commerce and make a real impact.
- Qualifications: Experience in programmatic advertising and strong client-facing skills required.
The predicted salary is between 60000 - 80000 £ per year.
About Us
Pacvue is the leading Commerce Operating System, unifying retail media, commerce management, and advanced measurement across 100+ global marketplaces, including Amazon, Walmart, Target, and Instacart. Through Pacvue and Helium 10, our enterprise and SMB platforms empower over 70,000 brands, agencies, and sellers with AI-driven insights and technology to win in today’s rapidly evolving commerce landscape. At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.
About the role
This is a client-facing role. The Business Solutions Partner spends the majority of their time working directly with clients — helping them unlock value from Pacvue’s platform, identifying the right solutions to their business challenges, and translating field insights into structured product feedback. It is a role for someone who is comfortable in front of customers, curious about technology, and motivated to sit at the intersection of commercial and product thinking. The BSP brings deep knowledge about all Pacvue platforms and services to support client engagements and drive measurable product improvements. The role is designed to flex across the full client lifecycle as business needs evolve, working in close collaboration with the broader BSP team and cross-functional partners across Sales, Product, and Customer Success.
Responsibilities
- Client Engagement & Technical Solutioning
- Client engagement is the primary focus of this role. The BSP is the technical face of Pacvue in client interactions, helping clients and internal teams identify the right parts of the platform and product suite to address real business challenges — including scoping custom approaches for more complex needs.
- Work directly with clients to understand their objectives, identify gaps, and recommend solutions across Pacvue’s platform.
- Partner with Sales, Account Management, Customer Success, and agency teams to support high-value engagements and post-sales technical guidance.
- Communicate platform capabilities clearly to a range of audiences — from hands-on practitioners to senior decision-makers — in person and virtually. Regular travel to client sites, industry events, and team meetings across EMEA is a key component of this role.
- Support opportunities across the full funnel — from pre-sales discovery through to expansion — contributing technical depth where it is needed most.
- Identify and support upsell and cross-sell opportunities through a strong understanding of client needs and platform capabilities.
- Product Feedback & Roadmap Contribution
- The BSP is among the closest team members to the client, and this perspective is central to the role. Structured, actionable product feedback is a core deliverable.
- Collect and structure product feedback from client interactions, working closely with the BSP team to build a consolidated, prioritised view of client needs.
- Translate real client use cases into clear product requirements, collaborating with BSP colleagues and Product teams to make feedback actionable.
- Contribute to regular VOC reporting, covering themes across features, retailer integrations, UX, and data — linked to commercial opportunity where relevant.
- Participate in EMEA alpha/beta programmes, gathering feedback and helping close the loop between clients and product teams.
- Flag expansion opportunities linked to product gaps or unmet client needs, contributing to pipeline and account growth conversations.
- GTM & Enablement Support
- Support GTM initiatives and product launches — particularly in non-Amazon Retail Media, programmatic, and DSP — by sharing client perspective and helping validate positioning.
- Contribute to enablement sessions, playbooks, and solution guides for Sales and internal teams, with a focus on Retail Media (non-Amazon), programmatic, and DSP capabilities.
- Help develop practical content — demos, ROI models, talking points — that supports the commercial team in the field.
- Share competitive and market observations to inform product and GTM strategy.
Skills & Qualifications
- The ideal candidate has a solid grounding in programmatic advertising, is confident and effective in client-facing environments, and has the structured thinking required to manage product feedback loops.
- Hands-on experience with programmatic and DSP platforms; familiarity with Amazon DSP is a plus, and The Trade Desk experience is also valued.
- A solid understanding of retail media and full-funnel advertising.
- Confidence in client-facing situations, with the ability to listen carefully, ask the right questions, and translate client needs into actionable recommendations.
- Structured thinking and clear communication — the ability to connect client feedback to what a product team needs to understand and act on.
- Experience in brand media teams, ad tech, retail media, solutions consulting, agency, or a related commercial or operational environment.
- Willingness to travel regularly across EMEA as part of the role.
Open to candidates based in United Kingdom, France or Germany. Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
Business Solution Partner, EMEA UK employer: Pacvue company
At Pacvue, we pride ourselves on being an exceptional employer that fosters a culture of innovation and inclusivity. As a Business Solution Partner in the UK, you'll have the opportunity to engage directly with clients, driving impactful solutions while collaborating with a talented team across EMEA. We offer robust career growth opportunities, a supportive work environment, and the chance to be at the forefront of the evolving commerce landscape, making your contributions truly meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Business Solution Partner, EMEA UK
✨Tip Number 1
Get to know the company inside out! Research Pacvue's platforms and services, and understand their client base. This will help you tailor your conversations and show that you're genuinely interested in helping clients succeed.
✨Tip Number 2
Practice your pitch! Whether it's a virtual meeting or an in-person chat, being able to clearly communicate how Pacvue can solve client challenges is key. Role-play with a friend or use our resources to refine your approach.
✨Tip Number 3
Network like a pro! Attend industry events and connect with professionals in the field. Building relationships can open doors and give you insights into what clients are really looking for.
✨Tip Number 4
Don’t forget to follow up! After meetings or networking events, send a quick thank-you note or a message summarising key points discussed. It shows professionalism and keeps you on their radar.
We think you need these skills to ace Business Solution Partner, EMEA UK
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about joining Pacvue and helping clients unlock value from our platform.
Tailor Your Experience:Make sure to highlight your relevant experience in client-facing roles and any technical skills you have. We love seeing how your background aligns with what we do at Pacvue, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clear communication, so make sure your writing reflects that. Avoid jargon unless it’s necessary to showcase your expertise.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pacvue company
✨Know the Product Inside Out
Before your interview, make sure you have a solid understanding of Pacvue's platform and services. Familiarise yourself with how they help clients unlock value and solve business challenges. This knowledge will not only impress your interviewers but also allow you to speak confidently about how you can contribute to client engagements.
✨Showcase Your Client Engagement Skills
Since this role is client-facing, be prepared to discuss your previous experiences in similar environments. Share specific examples of how you've successfully engaged with clients, identified their needs, and provided tailored solutions. Highlight your ability to communicate effectively with both technical and non-technical audiences.
✨Demonstrate Structured Thinking
The ability to translate client feedback into actionable product requirements is crucial. During the interview, showcase your structured thinking by discussing how you approach problem-solving and feedback loops. Use examples from your past roles to illustrate how you’ve managed product feedback and contributed to improvements.
✨Be Ready to Discuss Industry Trends
Stay updated on the latest trends in programmatic advertising and retail media. Be prepared to share your insights during the interview, as this will demonstrate your passion for the industry and your proactive approach to staying informed. Discussing current market observations can also show how you can contribute to Pacvue's GTM strategy.
