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- Tasks: Support families visiting loved ones in a welcoming environment.
- Company: Pact is dedicated to helping families affected by imprisonment.
- Benefits: Enjoy perks like free counseling, generous leave, and training opportunities.
- Why this job: Make a real difference in people's lives while working with a supportive team.
- Qualifications: Empathy, organizational skills, and a passion for helping others are key.
- Other info: This role requires background checks and a probationary period.
As a Pact Visits Centre Assistant, you will provide support to families visiting loved ones. You will work as one of the family
team based primarily in the prison’s visitor centre, but also across the visits hall, play area and tea bar to provide a safe and
welcoming environment, and provide advice, support and information to friends and families visiting the prison.
To be successful in this role you will have empathy and understanding of working with families in challenging circumstances,
ideally involving prisoners and/or their families. You will also have excellent organisational skills and the ability to manage a
demanding workload. You will support colleagues in Pact’s family work and may even have knowledge of safeguarding/child
protection. In short, you’re a real ‘people person’ who will roll their sleeves up, work hard and add value to the visits centre
team in any way that’s needed., This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory
references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where
appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note
that being bankrupt or having County Court Judgments may affect your ability to be successfully vetted to work in a prison.
If you have lived overseas for a period of over 12 months (in the past 10 years while aged 18 or over), you will need to supply
a certificate of good conduct from the Police Force of the country of residence.
Pact offers a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme,
life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training
events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported
by a friendly and enthusiastic team., Shift Pattern: 9 hrs per week (usually Saturday 2pm -4.15 pm (2.25 hours) Sunday 12.15 pm-4.45 pm (4.5 hours) and Monday 2pm -4.15
pm (2.25 hours)
Visits Centre Assistant - 9 hrs employer: PACT
Contact Detail:
PACT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Visits Centre Assistant - 9 hrs
✨Tip Number 1
Show your empathy and understanding during the interview. Share any relevant experiences you have had working with families in challenging situations, as this will demonstrate that you are a good fit for the role.
✨Tip Number 2
Familiarize yourself with the specific challenges faced by families visiting prisons. This knowledge will help you engage more effectively with the interviewers and show that you are genuinely interested in supporting these families.
✨Tip Number 3
Highlight your organizational skills by discussing how you manage multiple tasks or responsibilities. This is crucial for the role, so be prepared to give examples of how you've successfully handled demanding workloads in the past.
✨Tip Number 4
If you have any experience or knowledge related to safeguarding or child protection, make sure to mention it. This can set you apart from other candidates and show that you understand the importance of safety in this environment.
We think you need these skills to ace Visits Centre Assistant - 9 hrs
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Visits Centre Assistant position. Understand the key responsibilities and the skills required, such as empathy, organizational skills, and experience in challenging environments.
Tailor Your CV: Customize your CV to highlight relevant experiences that demonstrate your ability to support families in difficult situations. Include any previous work with vulnerable groups or in similar environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting families and your understanding of the challenges they face. Mention specific examples from your past experiences that align with the role's requirements.
Highlight Relevant Qualifications: If you have any qualifications related to safeguarding, child protection, or social work, be sure to mention them in your application. This will strengthen your candidacy and show your commitment to the role.
How to prepare for a job interview at PACT
✨Show Empathy and Understanding
During the interview, emphasize your ability to empathize with families in challenging situations. Share any relevant experiences that demonstrate your understanding of the emotional needs of those visiting loved ones in prison.
✨Highlight Organizational Skills
Discuss your organizational skills and how you manage a demanding workload. Provide examples of how you've successfully juggled multiple tasks in previous roles, especially in environments that require attention to detail.
✨Demonstrate Teamwork
Since this role involves working closely with colleagues, be prepared to talk about your experience in team settings. Highlight instances where you supported your team or contributed to a positive work environment.
✨Prepare for Safeguarding Questions
Familiarize yourself with safeguarding and child protection principles, as these may come up during the interview. Be ready to discuss any relevant knowledge or training you have in this area, as it shows your commitment to the safety and well-being of families.