Client Manager (Permanent) in Sheerness
Client Manager (Permanent)

Client Manager (Permanent) in Sheerness

Sheerness Full-Time 30000 - 40000 £ / year (est.) No home office possible
PACT

At a Glance

  • Tasks: Support prisoners and their families by providing essential advice and guidance.
  • Company: Pact, a respected charity dedicated to family engagement and support.
  • Benefits: Generous holiday entitlement, pension scheme, and professional development opportunities.
  • Other info: Join a friendly team committed to high standards and personal growth.
  • Why this job: Make a real difference in the lives of families and offenders while enhancing community support.
  • Qualifications: Experience in family support and knowledge of safeguarding practices.

The predicted salary is between 30000 - 40000 £ per year.

As a Family Engagement Manager at HMP Swaleside and Standford Hill, you will play a pivotal role in supporting the complex and varied needs of prisoners and their families. Your work will be crucial in fostering positive relationships between prisoners and their loved ones, providing essential advice, guidance, and learning opportunities. By developing robust referral pathways and managing a caseload of family support cases, you will ensure that each family receives personalised care and support.

Service Delivery:

  • Provide comprehensive services ensuring that prisoners, their children, carers, and other relatives receive appropriate advice, guidance, learning opportunities, care, and support to maintain or enhance positive relationships.
  • Develop and implement effective referral pathways for families, prisoners, and other professionals to access family support services.
  • Establish connections with other relevant services to ensure seamless integration and support.

Family Support Work:

  • Manage a caseload of family support cases related to prisoners.
  • Conduct detailed assessments to inform and tailor support for the family unit, ensuring personalised and effective interventions.
  • Promote their human rights and ensure their voices are heard and considered at all levels of decision-making and service provision.
  • Demonstrable ability to coordinate a broad range of services.
  • Ability to contribute to the planning and development of Pact's family work.
  • Knowledge of safeguarding and child protection practices.

This offers a unique opportunity to make a significant impact on the lives of families and offenders by enhancing the support and services available to them. If you are passionate about family engagement and have the relevant skills and experience, we encourage you to apply.

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoners' children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focuses on human relationships, family and community. We are committed to achieving high standards of quality in all that we do.

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.

Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check.

Client Manager (Permanent) in Sheerness employer: PACT

Pact is an exceptional employer, dedicated to making a meaningful impact on the lives of prisoners and their families. With a strong commitment to employee development, you will benefit from comprehensive training opportunities, a supportive work culture, and a range of benefits including a contributory pension and generous holiday entitlement. Working at HMP Swaleside and Standford Hill allows you to engage in rewarding work that promotes human dignity and fosters positive family relationships, all within a collaborative and inclusive environment.
PACT

Contact Detail:

PACT Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Manager (Permanent) in Sheerness

✨Tip Number 1

Network like a pro! Reach out to people in the field of family engagement and support services. Attend events, join relevant groups on social media, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show your passion! When you get the chance to chat with potential employers, make sure to express why you care about family engagement. Share personal stories or experiences that highlight your commitment to supporting families and prisoners. Authenticity goes a long way!

✨Tip Number 3

Prepare for those tricky interview questions! Think about how you would handle specific scenarios related to family support work. Practise your responses so you can demonstrate your knowledge of safeguarding practices and your ability to coordinate services effectively.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for passionate individuals like you. Plus, applying directly shows your enthusiasm for joining our team at Pact and making a real difference in the lives of families.

We think you need these skills to ace Client Manager (Permanent) in Sheerness

Family Support Work
Case Management
Referral Pathway Development
Assessment Skills
Human Rights Advocacy
Safeguarding Knowledge
Communication Skills
Service Coordination
Planning and Development
Emotional Support Provision
Interpersonal Skills
Problem-Solving Skills
Training and Development

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Family Engagement Manager. Use keywords from the job description to show that you understand what we're looking for.

Show Your Passion: Let your enthusiasm for family engagement shine through in your application. Share personal stories or experiences that demonstrate your commitment to supporting families and prisoners, as this will resonate with us at Pact.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This helps us quickly see why you're a great fit for the role.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it reaches us directly and allows you to easily track your application status. Plus, it shows you're keen on joining our team!

How to prepare for a job interview at PACT

✨Know Your Stuff

Before the interview, make sure you thoroughly understand the role of a Family Engagement Manager. Familiarise yourself with Pact's mission and values, especially their focus on human relationships and family support. This will help you align your answers with what they’re looking for.

✨Showcase Your Experience

Prepare specific examples from your past work that demonstrate your ability to manage caseloads, conduct assessments, and develop referral pathways. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your achievements.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare insightful questions about the team dynamics, the challenges faced in family engagement, and how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.

✨Emphasise Your Values

Pact values dignity and human rights, so be ready to discuss how these principles guide your work. Share your thoughts on safeguarding practices and how you ensure that families feel heard and supported. This will resonate well with the interviewers.

Client Manager (Permanent) in Sheerness
PACT
Location: Sheerness

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