At a Glance
- Tasks: Lead and deliver impactful services for prisoners and their families in the South West.
- Company: Pact, a dynamic charity dedicated to supporting prisoners and their families.
- Benefits: Join a supportive team with opportunities for personal and professional growth.
- Other info: Pact values diversity and welcomes applications from all backgrounds.
- Why this job: Make a real difference in people's lives while fostering well-being and dignity.
- Qualifications: Experience in service delivery and strong leadership skills required.
The predicted salary is between 29250 - 35750 £ per year.
About Us: Pact (Prison Advice and Care Trust) is a dynamic charity that supports prisoners, people with convictions, and their families. We are committed to improving continuity of care, fostering effective partnerships, and ensuring dignity, respect, and well-being for everyone we serve.
We are looking for an exceptional Services Manager to lead the delivery of our prison-based and community services in the region, ensuring excellence in performance, innovation, and impact.
Key Responsibilities:
- Lead and Deliver: Oversee the delivery of Pact’s services within your region, ensuring they consistently meet performance requirements and commissioners’ expectations.
- Support and Enable: Inspire and support teams and individuals to achieve their objectives, fostering a positive and effective work environment.
- Collaborate: Build and maintain strong partnerships within and across prisons, promoting cohesive and effective service delivery.
- Promote Well-being: Cultivate a culture of health, well-being, and effectiveness across all services under your leadership.
Aims:
Your work will focus on:
- Improving Continuity of Care: Enhancing support for prisoners, families, and carers during custody and post-release.
- Innovative Family Support: Developing and maintaining impactful family support services that meet the unique needs of our beneficiaries.
- Upholding Dignity: Ensuring children, families, and prisoners are treated with respect and actively involved in shaping our services.
- Showcasing Impact: Promoting the effectiveness of our services to diverse audiences, securing recognition and support for Pact’s approaches.
Scope of Services:
You will manage a range of services, which may include:
- Family and Significant Others Services: Supporting relationships and emotional well-being.
- Probation Contracts: Delivering services to those on probation to strengthen family ties and mental health.
- Activity Hubs and Community-Based Services: Facilitating family/relationship building, supporting continuity of care, and assisting through-the-gate transitions.
- Grant-Funded or Contracted Services: Leading other initiatives as secured.
What We’re Looking For:
- Proven experience in service delivery and management, preferably in a justice or social care setting.
- Strong leadership and team-building skills.
- Excellent communication and partnership-working abilities.
- A passion for supporting prisoners, families, and carers to achieve better outcomes.
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison.
Services Manager - South West employer: PACT
Pact is an exceptional employer, offering a unique opportunity to make a meaningful impact in the charity sector while working remotely. With a strong commitment to employee growth and a collaborative work culture, staff are empowered to lead innovative data initiatives that enhance engagement with supporters and service users. Join us in our mission to transform lives through data-driven insights and enjoy the benefits of a supportive environment that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Services Manager - South West
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by PACT.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like PACT.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at PACT.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at PACT. Apply directly through us to stand out!
We think you need these skills to ace Services Manager - South West
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of PACT. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Services Manager - South West, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at PACT
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of PACT. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
