Communications and Engagement Officer in London

Communications and Engagement Officer in London

London Full-Time 26508 - 32397 £ / year (est.) Home office (partial)
PACT

At a Glance

  • Tasks: Create engaging content that shares impactful stories and promotes PACT's mission.
  • Company: Join a leading adoption charity dedicated to empowering families and changing lives.
  • Benefits: Hybrid working, competitive salary, and opportunities for personal growth.
  • Other info: Be part of a passionate team committed to safeguarding and supporting vulnerable individuals.
  • Why this job: Make a real difference by connecting people with PACT's transformative work.
  • Qualifications: Experience in social media, content creation, and graphic design tools.

The predicted salary is between 26508 - 32397 £ per year.

Every day at PACT, we are building adoptive families and empowering women, children and parents to embrace a positive future. Our work changes lives and we are looking for someone who can help tell the stories behind that impact. As Communications and Engagement Officer you’ll play a key role in sharing the voices and experiences that define who we are. You’ll help shape compelling content that brings our mission to life and connects people with the difference that PACT makes.

Join an outstanding adoption charity and award‑winning trauma recovery service provider that is passionate about creating brighter futures for women, children and families from many different backgrounds.

Position: Communications and Engagement Officer

Location: Hybrid working arrangements, with at least one day per week in our Reading office

Contract: Permanent full time – 37 hours per week, weekdays

Salary Range: £26,508 to £32,397 per annum

About the role:

Our Communications and Engagement team is responsible for engaging external audiences, supporters and beneficiaries in PACT’s work and fundraising challenges. As our Communications and Engagement Officer you will play a valuable role in shaping and sharing compelling content that brings PACT’s mission to life. You will:

  • Produce PACT communications and marketing materials that reflect our values and demonstrate our impact. This includes a programme of social media engagement, regular newsletters, press releases, internal communications, creating content for the website and capturing illuminating lived experiences for the variety of channels.
  • Ensure that all internal and external communications align to our brand.
  • Raise awareness of the PACT brand and our services.
  • Contribute to PACT’s fundraising targets with appeals and challenges.

About you:

To be a successful Communications and Engagement Officer, you’ll have skills and experience in using:

  • Social media for organisation and event promotion.
  • Analytic and insight tools to develop reach and engagement across digital platforms.
  • WordPress content management systems to create, edit and maintain webpages.
  • Mailchimp as an email marketing tool.
  • Canva, Adobe Creative Cloud apps, or similar graphic design platforms.
  • CRM programs, such as Blackbaud’s Raiser’s Edge.

You’ll be able to identify considered opportunities to develop communications and engagement through initiative and innovation to maintain PACT’s position as a sector leader.

Other relevant experience:

Other roles you may have experience of could include: Communications Assistant, Marketing Assistant, Communications and Engagement Assistant, Communications and Marketing Assistant, Communications Officer, Marketing Officer, Communications and Marketing Officer, Communications and Social Media Assistant, Communications and Social Media Officer.

Safeguarding:

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards. Anyone joining our team is subject to PACT’s safer recruitment pre‑appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Closing date: 9am, Monday 22 June 2026

Communications and Engagement Officer in London employer: PACT

At PACT, we are dedicated to transforming lives through our impactful work in adoption and trauma recovery. As a Communications and Engagement Officer, you will thrive in a supportive and collaborative environment that values creativity and innovation, with opportunities for professional growth and development. Our hybrid working model allows for flexibility while fostering a strong sense of community within our Reading office, making PACT an exceptional place to contribute to meaningful change.

PACT

Contact Details:

PACT Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Communications and Engagement Officer in London

Tip Number 1

Get to know PACT and its mission inside out! Research their recent projects and campaigns, so you can speak confidently about how your skills align with their goals during interviews.

Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn, join relevant groups, and engage in conversations about PACT’s work. This could give you insider info and even a referral!

Tip Number 3

Showcase your creativity! Prepare a portfolio of your best communications work that highlights your ability to tell compelling stories. Tailor it to reflect PACT’s values and the impact they make.

Tip Number 4

Don’t just apply through job boards; head over to our website and submit your application there! It shows initiative and gives you a better chance of standing out in the hiring process.

We think you need these skills to ace Communications and Engagement Officer in London

Content Creation
Social Media Management
Analytic Tools
WordPress
Mailchimp
Graphic Design
CRM Software

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for PACT's mission shine through. Share why you care about empowering families and how your values align with ours. We want to see your genuine interest in making a difference!

Tailor Your Content:Make sure to customise your application to highlight relevant experience and skills that match the job description. Use specific examples of your work with social media, content creation, or any tools mentioned. This helps us see how you fit into our team!

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to understand your qualifications and what you can bring to the role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about PACT and our amazing work.

How to prepare for a job interview at PACT

Know PACT Inside Out

Before your interview, dive deep into PACT's mission and values. Familiarise yourself with their recent projects and the impact they’ve made. This will not only show your genuine interest but also help you connect your skills to their goals.

Showcase Your Content Skills

Prepare examples of your previous work that demonstrate your ability to create compelling content. Whether it’s social media posts, newsletters, or press releases, be ready to discuss how you can bring PACT’s stories to life through your writing and design skills.

Engagement Strategies Matter

Think about innovative ways to engage audiences. Come up with a few ideas on how you would use social media or email marketing to raise awareness for PACT. This shows initiative and aligns with their goal of connecting with supporters and beneficiaries.

Be Ready for Scenario Questions

Expect questions that ask how you would handle specific situations, like a crisis in communication or a fundraising challenge. Prepare by thinking through potential scenarios and how your skills can effectively address them, showcasing your problem-solving abilities.