At a Glance
- Tasks: Lead the development and delivery of innovative healthcare services in the criminal justice system.
- Company: Pact, a charity focused on transforming lives within the criminal justice sector.
- Benefits: Competitive salary, permanent contract, and opportunities for professional growth.
- Other info: Join a diverse team committed to systemic change and improving patient outcomes.
- Why this job: Make a real difference in the lives of families affected by the criminal justice system.
- Qualifications: Significant experience in criminal justice healthcare and strong leadership skills required.
Salary: £57,528 per annum
Contract: Permanent, full time
Location: Greater London
About the role
This is an exciting opportunity to lead the operational development and delivery of Pact's criminal justice healthcare strategy at a pivotal moment for the charity. Working closely with our Head of Listen to Families, who leads our listening and policy activity in the health sphere, you will take national lead responsibility for shaping, embedding and continuously improving services that sit at the intersection of family support and healthcare within the criminal justice system.
You will bring strategic vision alongside strong operational discipline, working through a matrix-management approach to deliver services that are clinically safe, contractually sound, and genuinely transformational for the people we support.
Key responsibilities
- You will lead the design, development, roll-out and delivery of Pact's criminal justice healthcare services, including oversight of our family link workers, providing consistent and effective leadership through a matrix-management model.
- You will review current logic models, propose and embed effective service changes, implement practice guidance and procedures, and optimise programme integrity supported by robust impact data.
- You’ll ensure services are safely and effectively aligned and integrated with clinical services led by Pact's strategic and operating partners, and that they are delivered in line with contractual, regulatory and budgetary requirements.
- Working collaboratively with Pact's senior leaders, our clinical healthcare partners, service commissioners, professional colleagues and experts by experience, you will deliver sustainable systemic service improvements and contribute to wider system change.
- You will monitor and evaluate the impact and outcomes of our services, using findings to drive continuous improvement in practice and delivery, and advise on the operational viability, feasibility, risks and implementation of key business objectives, ensuring these objectives are met.
- In close partnership with our Head of Listen to Families, you will strengthen the links between listening activity and improved patient outcomes.
- You will also contribute to Pact's overall corporate strategy through close involvement in organisation-wide, policy-focused and operational projects, and through involvement in bids, tenders and grant applications.
- From time to time, you will be called upon to represent Pact at external meetings, speak at industry events, and present reports to Pact's trustee board or committee meetings.
About you
We’re looking for a senior leader with significant experience in criminal justice healthcare, prison-based services, or a closely related field, who combines strategic thinking with hands-on operational expertise. You will have a track record of leading services through change, managing complex stakeholder relationships across clinical and non-clinical partners, and using data and evidence to drive service improvement. You will be confident operating in a matrix environment, comfortable representing your organisation at a senior level, and deeply committed to the people and families we support.
How to apply:
If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Other information:
Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and a Disclosure and Barring Service check.
Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. We will also require a certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the past 10 years while aged 18 or over).
You may have experience in the following: Head of Criminal Justice Health, Criminal Justice Healthcare Lead, Head of Prison Healthcare, Criminal Justice Health Manager, Prison Health Services Manager, Head of Health and Justice Services, Criminal Justice Clinical Lead, Health and Justice Programme Director.
Head of Criminal Justice Health Practice employer: PACT
Pact is an exceptional employer, offering a unique opportunity to lead transformative healthcare services within the criminal justice system in Greater London. With a strong commitment to employee development and a collaborative work culture, Pact fosters an environment where strategic vision meets operational excellence, empowering you to make a meaningful impact on the lives of families and individuals. Join us to be part of a dedicated team that values innovation, inclusivity, and continuous improvement in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Criminal Justice Health Practice
✨Tip Number 1
Network like a pro! Reach out to your connections in the criminal justice healthcare field. Attend industry events, webinars, or even local meet-ups. The more people you know, the better your chances of landing that dream job!
✨Tip Number 2
Showcase your expertise! Prepare a portfolio or presentation that highlights your past achievements in leading services through change. This will help you stand out during interviews and demonstrate your strategic vision.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors who understand the sector. Get comfortable discussing your experience with complex stakeholder relationships and how you've used data to drive improvements.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and the organisation. Don’t wait too long; apply early to increase your chances!
We think you need these skills to ace Head of Criminal Justice Health Practice
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to reflect the specific skills and experiences that align with the Head of Criminal Justice Health Practice role. Highlight your strategic vision and operational expertise, as these are key aspects we’re looking for.
Showcase Your Leadership Skills:We want to see how you’ve led teams through change and managed complex relationships. Use examples from your past roles to demonstrate your ability to deliver transformational services in a matrix-management environment.
Use Data to Your Advantage:Since data-driven decision-making is crucial for this role, include instances where you've used data to improve services or outcomes. This will show us that you can monitor and evaluate impact effectively.
Apply Early!:Don’t wait until the last minute to submit your application. We might close the vacancy early if we get enough applications, so make sure to apply through our website as soon as you can!
How to prepare for a job interview at PACT
✨Know Your Stuff
Make sure you’re well-versed in the specifics of criminal justice healthcare. Brush up on current trends, challenges, and best practices in the field. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading teams through change. Think about times when you’ve successfully managed complex stakeholder relationships or implemented service improvements. Be ready to discuss how you can apply these skills at Pact.
✨Understand the Matrix Management Approach
Since this role involves a matrix-management model, be prepared to discuss how you’ve navigated similar structures in the past. Share specific strategies you’ve used to ensure effective collaboration across different teams and departments.
✨Align with Pact’s Values
Familiarise yourself with Pact’s mission and values. During the interview, express how your personal values align with theirs, especially regarding supporting families and improving patient outcomes. This connection can set you apart from other candidates.
