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For Companies At a Glance
- Tasks: Support families visiting prisoners, facilitate visits, and assist with play services.
- Company: Join PACT, a dedicated team focused on family support within the prison system.
- Benefits: Enjoy perks like free counselling, generous leave, and a cycle to work scheme.
- Why this job: Make a real difference in families' lives while working in a supportive environment.
- Qualifications: Experience with families in challenging settings and strong communication skills required.
- Other info: Receive comprehensive training and be part of a friendly, enthusiastic team.
Overview
As a casual Family Support Worker at HMP Coldingley, you will work as one of the PACT Family team, based primarily in the prison\’s visitor centre and visits hall providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the play service. A Family Support Worker provides support to families visiting loved ones in the Visitor Centre. Visitor centre services include play and children’s services; and a catering service.
Responsibilities
- Provide support, advice and guidance to families visiting prisoners in the Visitor Centre.
- Facilitate prison visits and family days, and support the play service.
- Work as part of the PACT Family team to deliver family-focused services within the visitor centre and visits hall.
- Collaborate with colleagues and partner agencies to support families effectively.
Qualifications
- Experience and understanding of working with families in a challenging environment, ideally involving prisoners and/or their families.
- Excellent organisational skills and the ability to manage a demanding workload.
- Ability to contribute to planning and development of Pact’s family work; knowledge of safeguarding/child protection practice.
- Excellent interpersonal communication skills and ability to work in and build partnerships with a range of agencies.
Benefits
- Pact offers a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more.
- Opportunity to attend internal training events to further develop as an effective support worker and undergo a thorough induction process; supported by a friendly and enthusiastic team.
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Family Support Worker - 11 hours employer: PACT
Contact Detail:
PACT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker - 11 hours
✨Tip Number 1
Familiarise yourself with the specific challenges families face when visiting loved ones in prison. Understanding their emotional and practical needs will help you connect better during interviews and demonstrate your empathy.
✨Tip Number 2
Network with professionals already working in family support roles or within the prison system. Engaging with them can provide valuable insights and may even lead to referrals or recommendations for the position.
✨Tip Number 3
Research PACT’s family-focused services and any recent initiatives they’ve launched. Showing that you’re informed about their work will highlight your genuine interest in the role and the organisation.
✨Tip Number 4
Prepare to discuss your experience in managing challenging situations, particularly in a family context. Be ready to share specific examples that showcase your organisational skills and ability to collaborate with various agencies.
We think you need these skills to ace Family Support Worker - 11 hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Family Support Worker position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience working with families in challenging environments. Mention specific examples where you provided support or guidance, especially in contexts related to prisons or similar settings.
Showcase Communication Skills: Since excellent interpersonal communication skills are crucial for this role, provide examples in your application that demonstrate your ability to communicate effectively with diverse groups, including families and partner agencies.
Express Your Passion: In your cover letter, convey your passion for supporting families and your understanding of the challenges they face. This will help you stand out as a candidate who is genuinely committed to the role.
How to prepare for a job interview at PACT
✨Understand the Role
Make sure you have a clear understanding of what a Family Support Worker does, especially in a prison environment. Familiarise yourself with the responsibilities outlined in the job description, such as providing support and guidance to families, facilitating visits, and collaborating with partner agencies.
✨Showcase Relevant Experience
Be prepared to discuss your previous experience working with families, particularly in challenging environments. Highlight any specific instances where you've successfully supported families or managed difficult situations, as this will demonstrate your suitability for the role.
✨Emphasise Communication Skills
Excellent interpersonal communication skills are crucial for this position. During the interview, provide examples of how you've effectively communicated with diverse groups, built partnerships, and resolved conflicts. This will show that you can handle the demands of the role.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the team dynamics, training opportunities, and the challenges faced by Family Support Workers. This not only shows your interest in the role but also helps you gauge if the position is the right fit for you.
