Family Support Worker
Family Support Worker

Family Support Worker

Babworth Full-Time 23400 £ / year No home office possible
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At a Glance

  • Tasks: Support families visiting loved ones in a prison setting, including play and catering services.
  • Company: Pact is a pioneering charity focused on rehabilitation and support for those affected by the criminal justice system.
  • Benefits: Enjoy perks like free counseling, generous leave, and opportunities for personal development.
  • Why this job: Make a real impact by helping families during challenging times in a supportive team environment.
  • Qualifications: Experience with families in tough situations and strong organizational and communication skills are essential.
  • Other info: Open to all applicants, including those with convictions; thorough training and support provided.

Family Support Worker Salary: FTE £23,400 per annum (£9,984 per annum pro rata actual earnings) Hours: 16 hours per week (Including weekend shifts) Location: HMP Ranby Contract Type: Permanent As Family Support Worker (Visits Centre Assistant) you will provide support to families visiting loved ones in the Visitor Centre, visitor centre services include; play and children’s services; and a catering service. You will work as one of the PACT Family team, you will be based primarily in the prison's visitor centre and visits hall providing support, advice and guidance to families visiting prisoners, facilitating prison visits and family days and supporting the play service. A Family Support Worker provides support to families visiting loved ones in the Visitor Centre. Visitor centre services include play and children’s services; and a catering service. Applications are monitored as they are received and therefore should a number of suitable candidates apply before the closing date, we reserve the right to close the vacancy before the stated closing date About You: To be successful in this role you will have experience and understanding of working with families in a challenging environment, ideally involving offenders and/or their families. You will also have excellent organisational skills and the ability to manage a demanding work load. You will have the ability to contribute to planning and development of Pact’s family work and also have knowledge of safeguarding/child protection practice. Furthermore you will have excellent interpersonal communication skills and ability to work in build partnerships with a range of agencies. What Pact Offer: Pact offer a wide range of employee benefits including free confidential advice and counselling service, cycle to work scheme, life assurance, eye care vouchers, generous annual leave plus more. You will have the opportunity to attend internal training events to further develop yourself as an effective support work and you will undergo a thorough induction process and be supported by a friendly and enthusiastic team. How to apply: If you feel you meet the requirements of this post please complete an application form by clicking the `apply now` button. Other information: Pact is an equal opportunity employer and welcomes all applications including those with a criminal conviction (appointment to post is subject to a risk assessment). This post is subject to a 6-month probationary period, verification of identity and proven right to work in the UK, satisfactory references from previous employers covering a 3-year period, declaration of any unspent criminal convictions (and where appropriate a satisfactory risk assessment), Prison Vetting and an enhanced Disclosure and Barring Service check. Please note that being bankrupt or having County Court Judgements may affect your ability to be successfully vetted to work in a prison. About us Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families. Pact’s vision is of a society in which justice is understood as a process of restoration and healing, in which prisons are used sparingly and as places of learning and rehabilitation, and in which the innate dignity and worth of every human being is valued. We work for the common good of Society, taking a public health-based approach. We work at the intersection of criminal justice, child and family welfare, mental health, wellbeing provision and health & social care. Our volunteers and staff can be found in courts, prisons, probation services, and in communities across England & Wales. We are a diverse, inclusive, modern, and collaborative charity. We build effective partnerships and sustainable solutions based on our well-established understanding of the systems in which we work, and on our historic values and ethos developed through our 120+ years of service delivery. You may also have experience in the following: Family Support Officer, Visitor Centre Coordinator, Family Liaison Worker, Offender Support Assistant, Prison Support Worker, Safeguarding Specialist, Child Protection Officer, Social Care Worker, Play and Activities Coordinator, etc. REF-(Apply online only)

Family Support Worker employer: PACT

Pact is an exceptional employer that prioritizes the well-being and development of its staff, offering a supportive work environment at HMP Ranby. With a commitment to employee growth through comprehensive training and a range of benefits including generous annual leave and a cycle to work scheme, Pact fosters a culture of inclusivity and collaboration. Joining our team means being part of a pioneering charity dedicated to making a meaningful impact in the lives of families and individuals affected by the criminal justice system.
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Contact Detail:

PACT Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family Support Worker

✨Tip Number 1

Familiarize yourself with the specific challenges families face when visiting loved ones in prison. Understanding their emotional and practical needs will help you connect better during the interview.

✨Tip Number 2

Highlight any previous experience you have working with families or in challenging environments. Be ready to share specific examples that demonstrate your skills in support and guidance.

✨Tip Number 3

Research Pact's mission and values thoroughly. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly understands their work.

✨Tip Number 4

Prepare to discuss your organizational skills and how you manage a demanding workload. Providing concrete examples of how you've successfully handled similar situations in the past will be beneficial.

We think you need these skills to ace Family Support Worker

Experience working with families in challenging environments
Understanding of offender and family dynamics
Excellent organisational skills
Ability to manage a demanding workload
Knowledge of safeguarding and child protection practices
Strong interpersonal communication skills
Ability to build partnerships with various agencies
Experience in planning and development of family support services
Empathy and compassion
Conflict resolution skills
Ability to work collaboratively within a team
Flexibility to work weekends and varied hours
Understanding of the criminal justice system
Experience in providing support and guidance

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Family Support Worker. Familiarize yourself with the specific services provided in the Visitor Centre and how they support families visiting loved ones.

Highlight Relevant Experience: In your application, emphasize any experience you have working with families in challenging environments, particularly those involving offenders. Use specific examples to demonstrate your skills and understanding of the role.

Showcase Your Skills: Make sure to highlight your excellent organizational skills and ability to manage a demanding workload. Mention any relevant training or certifications related to safeguarding and child protection practices.

Personalize Your Application: Tailor your application to reflect Pact's values and mission. Show your understanding of their approach to justice and rehabilitation, and express your commitment to supporting families in a meaningful way.

How to prepare for a job interview at PACT

✨Show Your Understanding of Family Dynamics

Make sure to highlight your experience working with families in challenging environments. Discuss specific situations where you provided support and how you navigated complex family dynamics, especially in relation to offenders.

✨Demonstrate Your Organizational Skills

Prepare examples that showcase your excellent organizational skills. Talk about how you managed a demanding workload in previous roles, particularly in settings that required multitasking and prioritization.

✨Highlight Your Communication Skills

Effective communication is key in this role. Be ready to discuss how you've built partnerships with various agencies and how you’ve communicated with families in sensitive situations. Use specific examples to illustrate your interpersonal skills.

✨Familiarize Yourself with Safeguarding Practices

Since knowledge of safeguarding and child protection is crucial, be prepared to discuss relevant policies and practices. Share any experiences you have had in ensuring the safety and well-being of children and families in your previous roles.

Family Support Worker
PACT
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  • Family Support Worker

    Babworth
    Full-Time
    23400 £ / year

    Application deadline: 2027-02-02

  • P

    PACT

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